Customer Service Representative (Part-Time)

Dayton Freight Lines, Inc.; Charlestown (IN); On-site; USD 19,286 - 27,552; Part time

Benefits offered by this job

Stable and growing organization

Competitive weekly pay

Quick advancement

Customized training program

Professional and people-centered work environment

Modern facilities

Job summary

A leading logistics company is seeking a part-time Customer Service Representative in Charlestown, IN. This role involves assisting customers with inquiries regarding shipments and providing support to the Service Center team. Ideal candidates should have strong communication skills and experience in a fast-paced environment.

Qualifications

• Skillful in Microsoft Office Programs.
• Experience with handling high volume calls.
• Exceptional communication and customer service skills.

Responsibilities

• Assist the Service Center Manager.
• Prepare bills of lading and delivery receipts.
• Maintain communication with customers and drivers.

Skills

Microsoft Office Programs

Excellent keyboarding skills

Attention to detail

Handling a high volume of phone calls

Communication skills

Customer service skills

Job description

Customer Service Representative (Part-Time)

Join to apply for the Customer Service Representative (Part-Time) role at Dayton Freight Lines, Inc.

Customer Service Representative (Part-Time)

Join to apply for the Customer Service Representative (Part-Time) role at Dayton Freight Lines, Inc.

Overview

Shift Available:

4:00 PM - 9:00 PM

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

Responsibilities

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies
  
  

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling
  
  

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills
  
  

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Truck Transportation

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