Customer Service Representative (Part-Time)

Dayton Freight Lines, Inc.; Camp Hill (Cumberland County); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Competitive weekly pay

Quick advancement

Customized training program

Professional, positive and people-cent

Modern facilities

Stable and growing organization

Job summary

Dayton Freight Lines, Inc. is seeking a courteous Customer Service Representative at our Camp Hill service center. You will assist customers with freight pickups, rate quotes, charges, and shipment tracing, while supporting the Service Center Manager and Account Managers.

Ideal candidates excel in high-volume call handling, data accuracy, and clear communication. We offer a steady growth path, a collaborative team, and modern facilities in a positive, people-centered environment.

Qualifications

• Experience handling high-volume phone calls with accuracy.
• Proficient in Microsoft Office applications.
• Demonstrates excellent communication and customer service.
• Ability to thrive in a fast-paced environment with attention to detail.
• Strong keyboarding skills and meticulous data entry.

Responsibilities

• Assist the Service Center Manager and Account Managers as needed.
• Take and deliver messages for managers and provide driver support.
• Prepare bills of lading and delivery receipts.
• Maintain clear communication with customers and interline companies.
• Handle inquiries including freight pickup requests, rate quotes or charges.

Skills

Microsoft Office

Typing

Phone handling

Communication skills

Customer service

Attention to detail

Tools

Microsoft Office

Job description

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

The Camp Hill, PA Service Center is tentatively opening Fall/Winter 2026. Applications are actively being reviewed and interviews are being scheduled.

Overview

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Responsibilities

Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.

• Assist the Service Center Manager
• Take and deliver messages for the Service Center Manager and Account Managers
• Provide assistance to Drivers
• Prepare bills of lading and delivery receipts
• Maintain excellent communication with external and internal customers as well as interline companies

May Be Asked To Assist With

• Payroll
• Data entry
• Freight reports
• Driver collect reports
• Billing and filling

Qualifications

• Skillful in Microsoft Office Programs
• Excellent keyboarding skills
• Has worked in a fast paced environment and has excellent attention to detail
• Experience with handling a high volume of phone calls
• Exceptional communication and customer service skills

Benefits

• Stable and growing organization
• Competitive weekly pay
• Quick advancement
• Customized training program
• Professional, positive and people-centered work environment
• Modern facilities

Physical Demands

This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.