Customer Service Representative / Office Assistant - Meadville

Burns-Burns-Associates-Inc; Meadville (Crawford County); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Retirement Plan

Evenings Off

Job summary

Qualifications

• Professional communication skills, both verbal and written.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office and general computer tasks.

Responsibilities

• Serve as the friendly face of our office, greeting visitors and managing the front desk with warmth.
• Assist clients with questions regarding their accounts, providing clear information and helpful guidance.
• Manage incoming correspondence, including email, phone calls, and traditional mail, ensuring every inquiry is handled promptly.
• Support the wider office team by managing administrative tasks, filing, and keeping our records accurate.
• Build and maintain positive relationships with our clients through consistent, thoughtful interactions.
• Help coordinate daily office operations to ensure everything runs smoothly and efficiently for both the staff and our visitors.

Skills

Verbal communication

Written communication

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

General computer skills

Job description

Job Description

At Burns Burns Associates Inc, we believe that the heart of our success is the connection we build with our neighbors here in Meadville. We are a team that values kindness, reliability, and the spirit of community, and we are looking for someone special to help us keep that momentum going. If you enjoy interacting with people and find satisfaction in helping others get the answers they need, you will feel right at home here. We are not just looking for someone to fill a desk; we want a welcoming person who can manage our office needs while ensuring every client who walks through our doors feels heard and appreciated. This is an opportunity to be the central point of contact for our office, where your organizational skills and cheerful personality will have a real, daily impact on our business. We cultivate an environment where everyone supports one another, and we would love for you to bring your unique perspective and talents to our growing team.

Benefits

• Paid Time Off (PTO)
• Health Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Hands on Training
• Mon-Fri Schedule
• Retirement Plan
• Evenings Off

Responsibilities

Serve as the friendly face of our office, greeting visitors and managing the front desk with warmth.

Assist clients with questions regarding their accounts, providing clear information and helpful guidance.

Manage incoming correspondence, including email, phone calls, and traditional mail, ensuring every inquiry is handled promptly.

Support the wider office team by managing administrative tasks, filing, and keeping our records accurate.

Build and maintain positive relationships with our clients through consistent, thoughtful interactions.

Help coordinate daily office operations to ensure everything runs smoothly and efficiently for both the staff and our visitors.

Requirements

Professional communication skills, both verbal and written.

High school diploma or equivalent.

Reliable transportation for daily on-site work in Meadville.

Proficiency in Microsoft Office Suite and general computer tasks.

Experience in an office or administrative role.

Strong attention to detail and organizational abilities.