Customer Service Representative

S&G Stores; Toledo (OH); On-site; USD 16,531 - 17,908; Full time

Job summary

A retail company in Toledo, OH, is seeking a Customer Service Representative to support store operations and ensure excellent customer service. This entry-level full-time role involves adhering to company policies, managing transactions, and maintaining store cleanliness and safety. Candidates must have retail or customer service experience, and be physically able to handle various tasks throughout the shifts, including lifting and working in different temperatures.

Qualifications

• Retail experience / Customer service experience required.
• Able to occasionally lift 50 pounds.
• Able to stand for an entire shift.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Ensure that all company policies are being followed.
• Monitor store activities to ensure proper transactions.

Skills

Customer Service Excellence

Retail Experience

Job description

Customer Service Representative North Toledo

Join to apply for the Customer Service Representative North Toledo role at S&G Stores

This range is provided by S&G Stores. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$12.00/hr - $13.00/hr

Summary

Directly supports the store manager, making sure the store runs efficiently and follows all laws and policies. While also helping to maximize sales and maintain asset control.

Responsibilities

• Provide excellent customer service leadership to all customers.
• Acknowledge/Greet all customers that come into the store.
• Ensure that all company policies are being followed.
• Promote and maintain a clean and organized store appearance inside and out.
• Efficiently process both cash and card transactions with integrity.
• Ensure all merchandising and marketing programs are implemented properly. Including maintaining plan‑ogram integrity and appropriate sign placement.
• Ensure foodservice products are fresh and appealing by rotating products appropriately and removing out‑of‑date products.
• Monitor store activities to ensure that transactions are taking place in the proper manner.
• Respond quickly to all emergencies for the safety and security of customers and employees and notifying the appropriate individuals.

Requirements

• Retail experience / Customer Service Experience Required
• Able to occasionally lift 50 pounds.
• Able to frequently lift objects up to 10 pounds.
• Able to stand for an entire shift.
• Ability to periodically handle routine physical task such as climbing, squatting, kneeling, pushing, and/or pulling.
• Comfortable working in intermittent temperatures for short periods of time. e.g., in the store, outside, and in the cooler.
• Available to work carious shifts and days of the week as required by the retail environment, including weekends, evenings, and busy periods/holidays.

Seniority level

Entry level

Employment type

Full-time

Job function

Other

Industries

Retail

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