Customer Service Representative (NO proof of Vaccination required)

Path Arc; Riverside (CA); Remote; USD 35,000 - 55,000; Full time

Job summary

A leading company in employee benefits is seeking a Customer Service Representative to assist clients via phone and Zoom. The role involves scheduling appointments, explaining insurance products, and reporting metrics. This position offers long-term career growth, flexibility, and comprehensive training, making it an excellent opportunity for individuals seeking to enhance their professional skills in a supportive environment.

Benefits

Long-term career progression

Flexible work hours

Comprehensive training

All-expenses-paid yearly office trips

Qualifications

• Must be 18+ years old.
• Customer service experience is a plus but not mandatory.

Responsibilities

• Inbound and outbound calling.
• Scheduling appointments and presenting benefits.
• Completing insurance applications.

Skills

Customer service

Retail experience

Education

High school diploma

Higher education preferred

Job description

Customer Service Representative (NO proof of Vaccination required)

We work with many large corporations such as Boeing, AT&T, Exxon Mobil, Nabisco, etc., across various industries. Our primary function is to service their staff, helping them understand their benefits and available options. Union members request our benefits packages because standard work benefits are often reduced or eliminated upon leaving or retirement. We provide unions with permanent benefits to offer lifelong protection. Our company has been recognized as one of the best workplaces in North America, with awards in 2017, 2018, and 2019, and was named the 24th Happiest Place to Work by Forbes Magazine.

Job Duties:

1. Inbound and outbound calling
2. Scheduling appointments with clients interested in our benefits
3. Presenting and explaining insurance products and benefits over Zoom video calls
4. Completing insurance applications
5. Reporting daily numbers
6. Attending optional training classes
7. Completing tasks required by underwriters to approve coverage

What we offer:

• Long-term career progression
• Flexible work hours
• Remote work from home
• Comprehensive training
• Benefits after 3 months
• All-expenses-paid yearly office trips to exciting locations (e.g., Puerto Rico, Cancun, Disney, Vegas, Bahamas)

Qualifications:

• Must be 18+ years old
• High school diploma required; higher education preferred
• Customer service or retail experience is a plus but not mandatory

In the interest of community wellness, all interviews will be conducted via Video Conferencing.