Customer-Focused Sales Specialist

Two Men and a Truck International Inc.; Cedar Rapids (IA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Training

Advancement Opportunities

Employee Discounts

Job summary

Two Men and a Truck International Inc. in Cedar Rapids, IA is seeking a dedicated customer service representative with sales aptitude.

You will engage with customers via calls and web leads, recommend moving services and supplies, and document estimates and scheduling accurately. Requirements include a high school diploma or GED, 1+ year in sales or customer service, strong communication, and a team-player mindset.

Qualifications

• High school diploma or GED required; associate's degree preferred.
• 1+ year in sales or customer service with understanding of selling process.
• Excellent customer relations, listening and communication skills.
• Organizational and time-management abilities; prioritize effectively.
• Confident in initiating contact and asking for the sale.

Responsibilities

• Provide outstanding customer service on all calls and web leads.
• Recommend moving services, boxes, supplies and equipment based on cost and customer needs.
• Input information into software for accurate estimating and scheduling; ensure compliance with laws.
• Obtain customer feedback through follow-up calls and handle concerns professionally.
• Prepare all move-related paperwork and documents.
• Miscellaneous duties as assigned (data entry, scanning, cleaning, etc.).

Skills

Customer service

Sales skills

Communication

Organization

Team player

Basic computer skills

Ethical standards

Education

High school diploma or GED

Associate's degree preferred

Tools

CRM software

Job description

Two Men and a Truck International Inc. in Cedar Rapids, IA is seeking a dedicated customer service representative with sales aptitude.

You will engage with customers via calls and web leads, recommend moving services and supplies, and document estimates and scheduling accurately. Requirements include a high school diploma or GED, 1+ year in sales or customer service, strong communication, and a team-player mindset.