Customer Service Representative- Hanover St. -Lebanon, NH

Bar Harbor Bank & Trust; Lebanon (NH); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Referral incentives

Employee stock purchase plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

401(k) plan

Paid time off

Wellness program

Continuing education benefits

Job summary

Bar Harbor Bank & Trust is seeking a Customer Service Representative at 106 Hanover Street in Lebanon, NH. This full-time role focuses on helping customers with daily financial needs and building trusted relationships in a fast-paced, collaborative environment.

You will welcome customers, identify financial needs, and refer loans, trusts, investments, and services while handling transactions accurately and professionally.

Qualifications

• High School diploma or better.
• Customer service experience and ability to communicate clearly.
• Working knowledge of Windows and basic computer usage.

Responsibilities

• Assist customers with identifying financial needs and recommend products and services.
• Refer loans, trusts, investments, insurance, and other services.
• Process transactions accurately and promptly.
• Build trusted relationships with community customers.
• Support branch goals with professional, courteous service.

Skills

Customer service

Windows knowledge

Communication skills

Education

High School or better

Tools

Windows OS

Job description

Customer Service Representative- Hanover St. -Lebanon, NH

Requisition Number: CUSTO003684

• Full-Time

Locations

Showing 1 location

106 Hanover Street
Lebanon, NH 03766, USA

Description

Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust’s success. Customer Service Representatives truly make a difference in our customers’ lives by supporting them with their day-to-day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you’re supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Hanover St.- Lebanon, New Hampshire branch!

In a Customer Service Representative role, you can expect to:

• Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position.

Customer service experience and a working knowledge of Windows are essential for this position. An individual who enjoys being part of a fast paced, team environment will be best matched for this position.

Education

Required

High School or better.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.