Customer Service Representative - Jamesburg NJ

Mr. Appliance Corp.; Jamesburg (NJ); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health, dental and vision benefits for

Paid time off

Paid training

A fun, supportive team that likes work

Job summary

Mr. Appliance of Central New Jersey in Jamesburg is hiring a Customer Service Representative to handle calls, schedule repair visits, respond to emails, and assist customers with empathy. No experience is required as paid training is provided.

This Monday–Friday role offers a daytime schedule with no nights or weekends, plus benefits after 90 days. Strong communication, reliability and basic data-entry skills are valued; bilingual English/Spanish is a plus.

Qualifications

• High school diploma or equivalent.
• Friendly voice and clear communication skills.
• Basic computer and data-entry skills.
• Previous call center or office experience is a plus.
• Bilingual English/Spanish is a plus.

Responsibilities

• Answer incoming calls and help customers with empathy
• Schedule in-home repair appointments with our trained technicians
• Respond to customer emails and texts
• Confirm appointments and keep customers updated
• Order and receive parts
• Enter information into our scheduling software

Skills

Friendly phone voice

Data-entry skills

Reliable and punctual

Education

High school diploma or equivalent

Tools

Scheduling software

Job description

Customer Service Representative – $18–$21/hour – Monday–Friday, No Nights or Weekends

Mr. Appliance of Central New Jersey | Jamesburg, NJ office (serving Monroe, East Brunswick, Old Bridge, New Brunswick and all of Central NJ)

Looking for a steady, friendly office job with weekends off? Join our Jamesburg team helping local families get their appliances fixed. No experience needed – we provide paid training.

What you'll do

• Answer incoming calls and help customers with empathy
• Schedule in-home repair appointments with our trained technicians
• Respond to customer emails and texts
• Confirm appointments and keep customers updated
• Order and receive parts
• Enter information into our scheduling software

What we're looking for

• Friendly phone voice and good communication skills
• Basic computer and data-entry skills
• Reliable, organized and on time
• High school diploma or equivalent
• Previous call center, customer service or office experience is a plus, but not required
• Bilingual (English/Spanish) is a plus

Pay and benefits

• $18 to $21 per hour, based on experience
• Monday–Friday daytime schedule – no nights, no weekends
• Paid training
• Health, dental and vision benefits after 90 days
• Paid time off
• A fun, supportive team that likes working together