Service Manager

Mr. Appliance; Jamesburg (NJ); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company vehicle

Full benefits

Take-home vehicle

Paid time off

Job summary

Mr. Appliance of Central NJ is seeking an experienced Service Manager to lead our appliance repair team. You will train technicians, solve tough diagnoses in the field, and drive revenue while delivering 5-star service. A company vehicle and full benefits support your work-life balance.

The role emphasizes mentoring, scheduling, and inventory management, with a Monday–Friday schedule and guaranteed evenings at home. Join a positive, team-oriented culture.

Qualifications

• At least 5 years of hands-on field experience in appliance repair or a closely related trade.
• Broad working knowledge of today’s major appliance brands and models.
• Proven diagnostic and repair skills on refrigerators, washers, dryers, dishwashers, ovens, and cooktops.
• Strong customer communication skills and pride in service.
• Valid driver’s license with a clean driving record.

Responsibilities

• Training and mentoring a team of appliance technicians (in-truck ride-alongs, classroom sessions, ongoing skill development).
• Acting as the final-level technical resource when a diagnosis gets tricky.
• Leading the team to meet and exceed weekly and monthly revenue and customer-satisfaction goals.
• Managing parts inventory, truck maintenance, and daily scheduling.
• Being the calm, professional face of the company for customers and office staff alike.

Skills

Appliance repair

Diagnostics

Customer communication

Team leadership

Education

High school diploma or equivalent

Job description

Service Manager – Appliance RepairMr. Appliance of Central NJ$80,000–$90,000 base salary + performance bonuses (most of our managers earn $100K–$120K+)No nights · No weekends · Company vehicle · Full benefitsWe’re looking for an experienced, hands-on leader who loves the appliance trade and genuinely enjoys developing other technicians.This is a true player-coach role: you’ll spend part of your time in the field solving the toughest calls and most of your time building a sharp, confident team that consistently delivers 5-star service.What the job looks like day-to-dayTraining and mentoring a team of appliance technicians (in-truck ride-alongs, classroom sessions, and ongoing skill development)Acting as the final-level technical resource when a diagnosis gets trickyLeading the team to meet (and usually exceed) weekly and monthly revenue and customer-satisfaction goalsManaging parts inventory, truck maintenance, and daily schedulingBeing the calm, professional face of the company for customers and office staff alikeThe schedule and lifestyle you’ve been waiting forMonday–Friday only — home every evening and every weekend, guaranteedCompany-provided take-home service vehicle and iPadHealth, dental, and vision insurance after 60 daysPaid time off and paid trainingRegular team events and a genuinely positive, supportive cultureWhat you bringAt least 5 years of hands-on field experience in appliance repair or a closely related trade (HVAC/R, commercial refrigeration, commercial cooking equipment, etc.)Broad working knowledge of today’s major appliance brands and modelsProven diagnostic and repair skills on refrigerators, washers, dryers, dishwashers, ovens, and cooktopsA real passion for teaching and developing techniciansStrong customer communication skills and pride in delivering outstanding serviceValid driver’s license with a clean driving recordHigh school diploma or equivalentIf you’re the technician other techs turn to for advice, and you’re ready to trade weekend service calls for family time while still earning more than ever, we’d love to talk.Apply today — we move quickly when we find the right person.Mr. Appliance – Great pay, real work-life balance, and a team that feels like family.