Customer Service Representative - Casselberry FL

Mr. Appliance Corp.; Florida; Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Health benefits after 90 days

Paid time off

Paid training

Room to grow

Résumé du poste

Mr. Appliance of Central Florida is seeking a Customer Service Representative in Casselberry, FL. The role handles phone and email inquiries, schedules in-home repair visits, and updates customers throughout the process.

Paid training is provided and no prior experience is required. The position offers a stable daytime schedule, weekends off, and growth opportunities into senior CSR or leadership roles within a locally owned business.

Qualifications

• Strong communication and empathy for customer calls.
• Basic computer and data-entry skills required.
• Reliable, organized, and punctual.

Responsabilités

• Answer incoming calls and assist customers with empathy.
• Schedule in-home repair appointments for technicians.
• Respond to customer emails and texts.

Connaissances

Communication

Data entry

Punctuality

Bilingual English/Spanish

Formation

High school diploma or equivalent

Outils

Scheduling software

Description du poste

Customer Service Representative – $17–$20/hour – Monday–Friday, No Nights or Weekends

Mr. Appliance of Central Florida | Casselberry, FL office

Looking for a stable, long-term office career with weekends off? Join our Casselberry team helping Central Florida families get their appliances fixed. We're a growing, locally owned business, and we want someone who'll grow with us for years. Paid training is provided, so no experience is needed.

What you'll do

• Answer incoming calls and help customers with empathy
• Schedule in-home repair appointments with our trained technicians
• Respond to customer emails and texts
• Confirm appointments and keep customers updated
• Order and receive parts
• Enter information into our scheduling software

What we're looking for

• Friendly phone voice and good communication skills
• Basic computer and data-entry skills
• Reliable, organized and on time
• Someone looking for a long-term positionHigh school diploma or equivalent
• Call center, customer service or office experience is a plus, but not required
• Bilingual (English/Spanish) is a plus

Pay and benefits

• $17 to $20 per hour, based on experience
• Monday–Friday daytime schedule – no nights, no weekends
• Paid training
• Health, dental and vision benefits after 90 days
• Paid time off
• Room to grow into senior CSR and office leadership roles
• A fun, supportive team that likes working together