Customer Service Representative - Jamesburg NJ

Mr. Appliance; Jamesburg (NJ); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision benefits بعد

Paid time off

Paid training

Zusammenfassung

Mr. Appliance of Central New Jersey in Jamesburg, NJ is hiring a Customer Service Representative to handle calls, emails, and scheduling for in-home repairs. No experience required; paid training is provided. The role offers a Monday–Friday daytime schedule with no nights or weekends, and benefits after 90 days.

You'll use scheduling software to confirm appointments, order parts, and keep customers informed. A friendly phone voice and reliable data-entry skills are key.

Qualifikationen

• Friendly phone voice and good communication skills.
• Basic computer and data-entry skills.
• Reliable, organized and on time.
• High school diploma or equivalent.
• Bilingual English/Spanish is a plus.

Aufgaben

• Answer incoming calls and help customers with empathy.
• Schedule in-home repair appointments with our trained technicians.
• Respond to customer emails and texts.
• Confirm appointments and keep customers updated.
• Order and receive parts.
• Enter information into our scheduling software.

Kenntnisse

Friendly phone voice

Good communication skills

Basic computer skills

Data-entry skills

Reliable and punctual

Ausbildung

High school diploma or equivalent

Tools

Scheduling software

Jobbeschreibung

Customer Service Representative – $18–$21/hour – Monday–Friday, No Nights or WeekendsMr. Appliance of Central New Jersey | Jamesburg, NJ office (serving Monroe, East Brunswick, Old Bridge, New Brunswick and all of Central NJ)Looking for a steady, friendly office job with weekends off? Join our Jamesburg team helping local families get their appliances fixed. No experience needed – we provide paid training.What you'll do- Answer incoming calls and help customers with empathy- Schedule in-home repair appointments with our trained technicians- Respond to customer emails and texts- Confirm appointments and keep customers updated- Order and receive parts- Enter information into our scheduling softwareWhat we're looking for- Friendly phone voice and good communication skills- Basic computer and data-entry skills- Reliable, organized and on time- High school diploma or equivalent- Previous call center, customer service or office experience is a plus, but not required- Bilingual (English/Spanish) is a plusPay and benefits- $18 to $21 per hour, based on experience- Monday–Friday daytime schedule – no nights, no weekends- Paid training- Health, dental and vision benefits after 90 days- Paid time off- A fun, supportive team that likes working togetherIf you enjoy helping people and want a stable job close to home, apply today – it only takes a few minutes!