Weekday Customer Care Specialist - No Nights, Paid Training

Mr. Appliance of Central New Jersey; Jamesburg (NJ); Vor Ort; USD 25.000 - 29.000; Vollzeit

Benefits dieser Stelle

Health, dental and vision benefits بعد

Paid time off

Paid training

Zusammenfassung

Mr. Appliance of Central New Jersey in Jamesburg, NJ is hiring a Customer Service Representative to handle calls, emails, and scheduling for in-home repairs. No experience required; paid training is provided. The role offers a Monday–Friday daytime schedule with no nights or weekends, and benefits after 90 days.

You'll use scheduling software to confirm appointments, order parts, and keep customers informed. A friendly phone voice and reliable data-entry skills are key.

Qualifikationen

• Friendly phone voice and good communication skills.
• Basic computer and data-entry skills.
• Reliable, organized and on time.
• High school diploma or equivalent.
• Bilingual English/Spanish is a plus.

Aufgaben

• Answer incoming calls and help customers with empathy.
• Schedule in-home repair appointments with our trained technicians.
• Respond to customer emails and texts.
• Confirm appointments and keep customers updated.
• Order and receive parts.
• Enter information into our scheduling software.

Kenntnisse

Friendly phone voice

Good communication skills

Basic computer skills

Data-entry skills

Reliable and punctual

Ausbildung

High school diploma or equivalent

Tools

Scheduling software

Jobbeschreibung

Mr. Appliance of Central New Jersey in Jamesburg, NJ is hiring a Customer Service Representative to handle calls, emails, and scheduling for in-home repairs. No experience required; paid training is provided. The role offers a Monday–Friday daytime schedule with no nights or weekends, and benefits after 90 days.

You'll use scheduling software to confirm appointments, order parts, and keep customers informed. A friendly phone voice and reliable data-entry skills are key.