Customer Service Representative IV

State of Mississippi; Jackson (MS); On-site; USD 34,000 - 52,000; Full time

Job summary

State of Mississippi in 25 - Hinds County, MS is recruiting a Customer Service Representative IV for 25 - HINDS COUNTY, MS. This full-time, time-limited position offers an annual salary range of $33,600.00 to $51,963.91.

Opening date 09/17/2026; application deadline 9/21/2026. The successful candidate will provide administrative support to School Financial Services Officers, assist with budgets, contracts, invoices, and maintain organized records.

Qualifications

• Typically requires High School Diploma or equivalent and 5-7 years of experience.

Responsibilities

• Provide administrative support to School Financial Services Officers.
• Assist with the preparation, monitoring, and maintenance of budgets.
• Process and maintain contracts, invoices, and purchase orders.
• Assist with invoice payment and related financial documentation.
• Maintain accurate and organized electronic and financial records.
• Prepare, organize, combine, and manage PDF documents.
• Manage email correspondence and administrative communications through Microsoft Outlook.
• Communicate professionally and effectively with staff, school districts, vendors, and other program offices.
• Perform other duties as assigned or required.

Skills

Self-motivation

Independent work

Team player

Excellent communicator

Organized

Detail-oriented

Multitasking

Education

High School Diploma or equivalent

Tools

Microsoft Outlook

PDF management

Job description

Customer Service Representative IV in 25 - HINDS COUNTY, MS

State of Mississippi

$33,600.00 - $51,963.91 Annually

Location

25 - HINDS COUNTY, MS

Full-Time

Job Number

9040-0201-20260917hinds

0728 - Mississippi Bureau of Investigation

Opening Date

09/17/2026

9/21/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$33,600.00

$51,963.91

Preferred Qualifications

Typically requires High School Diploma or equivalent and 5-7 years of experience.

About the Position

*This is a non-state service, time-limited position.* The Mississippi Department of Education is seeking a qualified and motivated individual to serve as a Customer Service Representative in the role of School Finance Officer within the Office of School Financial Services.The School Finance Officer will provide administrative and financial support to School Financial Services Officers and assist with the accurate and timely processing of financial and administrative activities.The successful candidate will:

• Provide administrative support to School Financial Services Officers.
• Assist with the preparation, monitoring, and maintenance of budgets.
• Process and maintain contracts, invoices, and purchase orders.
• Assist with invoice payment and related financial documentation.
• Maintain accurate and organized electronic and financial records.
• Prepare, organize, combine, and manage PDF documents.
• Manage email correspondence and administrative communications through Microsoft Outlook.
• Communicate professionally and effectively with staff, school districts, vendors, and other program offices.
• Perform other duties as assigned or required.

What you'll need to be Successful

• Self-motivated and able to work independently.
• A quick learner who can adapt to new procedures and systems.
• A team player who works effectively with others.
• An excellent written and verbal communicator.
• Professional, dependable, organized, and detail-oriented.
• Able to manage multiple assignments and meet deadlines.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201