Customer Service Representative III - US

ManpowerGroup; Salinas (CA); Sur place; USD 31 000 - 44 000; Plein temps

Résumé du poste

ManpowerGroup in Salinas, CA is seeking a Customer Service Coordinator to serve as the primary contact for customers while coordinating with sales, production, planning, and shipping teams to ensure orders are processed accurately and delivered on time.

This fast-paced role requires excellent communication, strong organizational skills, and a customer-first mindset to build lasting relationships with key accounts.

Qualifications

• Strong customer service and communication skills.
• Excellent organizational and multitasking abilities.
• Detail-oriented with strong problem-solving skills.
• Proficient with computers and data entry.
• Ability to work independently and collaboratively in a team environment.

Responsabilités

• Manage customer accounts, orders, and inquiries from start to finish.
• Create and maintain item specifications and project information.
• Monitor order status, inventory levels, and delivery schedules.
• Coordinate with production, planning, and shipping teams to meet customer needs.
• Generate reports and provide updates to customers.
• Research and resolve customer concerns, including quality-related issues.
• Maintain strong communication with internal teams to ensure customer satisfaction.
• Support and collaborate with junior team members as needed.

Connaissances

Customer service

Communication

Organization

Multitasking

Data entry

Teamwork

Description du poste

Customer Service Coordinator

Pay: $27.00/hr

Schedule: Monday-Friday | 8:00 AM - 5:00 PM

Type: Temp-to-Hire

Position Summary

We are seeking a Customer Service Coordinator to serve as the primary point of contact for customers while coordinating with sales, production, planning, and shipping teams to ensure orders are processed accurately and delivered on time. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong customer relationships.

Key Responsibilities

• Manage customer accounts, orders, and inquiries from start to finish.

• Create and maintain item specifications and project information.

• Monitor order status, inventory levels, and delivery schedules.

• Coordinate with production, planning, and shipping teams to meet customer needs.

• Generate reports and provide updates to customers.

• Research and resolve customer concerns, including quality-related issues.

• Maintain strong communication with internal teams to ensure customer satisfaction.

• Support and collaborate with junior team members as needed.

Qualifications

• Strong customer service and communication skills.

• Excellent organizational and multitasking abilities.

• Detail-oriented with strong problem-solving skills.

• Proficient with computers and data entry.

• Ability to work independently and collaboratively in a team environment.

Work Environment

• Indoor, climate-controlled office setting.

• Primarily desk-based with frequent computer and phone use.

• Fast-paced environment requiring strong attention to detail and time management.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.