Supply Chain Coordinator and Customer RService

ManpowerGroup; Pleasant Valley Township (IA); On-site; USD 25,000 - 36,000; Full time

Job summary

ManpowerGroup, Davenport Works Operations, seeks a Supply Chain Coordinator and Customer Relations professional to manage day-to-day account activities and serve as the liaison between the business and its customers. This on-site role emphasizes delivering value-added services and ensuring customer satisfaction while coordinating with plant locations.

The ideal candidate will have an associates degree, at least 3 years in sales/customer service or supply chain, and proficiency with relevant

Qualifications

• Associates degree required.
• Minimum 3 years in sales/customer service or supply chain.
• Must be legally authorized to work in the United States; visa sponsorship not available.
• Itar compliance requires U.S. person status.

Responsibilities

• Manage day-to-day account activities and act as liaison between the business and customers.
• Deliver value-added services to achieve high customer satisfaction and competitive advantage.
• Operate with little supervision while coordinating with multiple customers and plant locations.

Skills

Customer relations

Sales experience

Supply chain knowledge

Data analysis

MS Office

Education

Associates degree from an accredited institution

Bachelor's degree (preferred)

Tools

Oracle

Job description

Job Title: Supply Chain Coordinator and Customer Relations

Location: Davenport, IA

Pay Range: $22

Our client is currently seeking a Supply Chain Coordinator and Customer Relations, Industrial to join our Davenport Works Operations facility. This is NOT a remote work position.

Primary Responsibilities:

• The key role of the Industrial Supply Chain Coordinator and Customer Relations is to manage day-to-day account activities and to act as the liaison between the business and its customers.
• They are accountable for delivering value-added services resulting in the highest level of customer satisfaction, thereby creating sustainable competitive advantage in the marketplace.
• This position requires little or no supervision and requires independent action and initiative within assigned areas of responsibility while managing multiple customers, customer locations, and plant locations.

Major Activities/Key Challenges:

• Manage the day-to-day account activities for the customer. Including, but not limited to: Booking customer orders, non-standard order entry, status checks and expediting of orders, as well as resolution of related problems involving the plant
• Work closely with Supply Chain Management at the plant to ensure material is available to the end customer.
• Translate customer requirements and specifications prior to order entry.
• Prepare written quotations to quote pricing.
• Involved, and in cooperation with Outside Sales, in developing new business opportunities with existing customers.
• Work closely with support staff providing guidance regarding the customer order cycle process

Qualifications

Basic Qualifications:

• Associates degree from an accredited institution.
• Minimum 3 years of experience in sales/customer service, supply chain, accounting, or information systems.
• Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.
• This position is subject to the International Traffic in Arms Regulations (ITAR) which requires U.S. person status. ITAR defines U.S. person as an U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder'), Political Asylee, or Refugee.

Preferred Qualifications

• Bachelors degree from an accredited institution.
• Experience in sales/customer service, accounting, information systems, or supply chain experience in a manufacturing environment.
• Proficient computer skills including Oracle and MS Office programs Excel, Word, and Outlook.
• Experience using multiple complex computer systems simultaneously.
• Experience analyzing data from multiple sources and reaching conclusions and outcome with this information.

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions.

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.