Customer Service Representative I

Kirby Risk Corporation; Logansport (IN); Presencial; USD 36 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid Time Off

Resumo da oferta

Kirby Risk Corporation in Logansport, IN seeks a Customer Service Representative in Electrical Supply to deliver outstanding service, support outside sales, and coordinate with vendors.

This role emphasizes accuracy, teamwork, and growth with a company founded in 1926 that values employee development and long-term careers.

Qualificações

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with excellent organizational abilities
• Quick learner who’s eager to grow and apply new knowledge
• Experience in business-to-business sales or electrical distribution preferred

Responsabilidades

• Deliver outstanding customer service—exceeding expectations and honoring every commitment
• Partner with outside sales to support customers and strengthen relationships
• Coordinate with vendors to ensure products are delivered accurately and on schedule
• Support corporate marketing efforts such as product launches and training events
• Engage in a variety of responsibilities, including: Counter and Inside Sales
• Warehousing and Inventory Management
• Vendor and Customer Communications
• Order Entry and Product Support

Conhecimentos

Customer service

Problem solving

Communication

Organization

Growth mindset

Descrição da oferta de emprego

Customer Service Representative – Electrical Supply

Logansport, IN

Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on? If so, we want you on our team.

At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You’ll join a team that values accuracy, collaboration, and a commitment to excellence.

What You’ll Do As a Customer Service Representative

In this multi-faceted role, you’ll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.

You’ll

• Deliver outstanding customer service—exceeding expectations and honoring every commitment
• Partner with outside sales to support customers and strengthen relationships
• Coordinate with vendors to ensure products are delivered accurately and on schedule
• Support corporate marketing efforts such as product launches and training events
• Engage in a variety of responsibilities, including:
• Counter and Inside Sales
• Warehousing and Inventory Management
• Vendor and Customer Communications
• Order Entry and Product Support

Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future!

What Makes You a Great Fit

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with excellent organizational abilities
• Quick learner who’s eager to grow and apply new knowledge
• Experience in business-to-business sales or electrical distribution preferred

What To Expect In This Role

• Ability to lift, push, pull, carry up to 50 lbs.
• Valid driver’s license required
• Comfort with multi-line phone systems and warehouse operations
• Experience with inventory management and loading/unloading shipments
• Forklift experience a plus
• Schedule: Monday–Friday, 7am–4pm, with overtime as needed

Why Kirby Risk?

Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

When you join Kirby Risk, you’re not just taking a job—you’re building a career with opportunities for growth and development.

Benefits That Work For You

• Medical, RX, Dental, and Vision insurance
• Life insurance & Employee Assistance Programs
• Tuition reimbursement & on-the-job training
• 401(k) with company match & Profit Sharing
• Paid Time Off (PTO)

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

Please note: You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

Equal Opportunity Employer

Please get to know us at

www.kirbyrisk.com. or via LinkedIn: https://www.linkedin.com/company/kirby-risk/

A Safe Workplace is a Drug-Free Workplace