Customer Service Representative (Hybrid - Remote)

Rollins; Lodi (CA); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading company in pest control services is seeking an administrative support staff member in Lodi, California. This role includes answering calls, scheduling services, and providing excellent customer service while enjoying comprehensive benefits and professional development opportunities. Ideal candidates should possess a strong communication skill set and be familiar with Microsoft Office applications.

Benefits

Comprehensive benefits including Medical, Dental & Vision Insurance

401(k) Plan with Company Match

Paid on-the-job training

Advancement opportunities

Qualifications

• Preferred High School Diploma or equivalent.
• Experience with Microsoft Office is essential.
• Strong verbal and written communication skills required.

Responsibilities

• Answer telephones and direct calls.
• Schedule inspections and manage customer service issues.
• Provide administrative support to the department.

Skills

Communication

Customer Service

Organizational Skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Employer Industry: Pest Control Services

Why consider this job opportunity:
- Salary up to $20.50/hour
- Comprehensive benefits including Medical, Dental & Vision Insurance
- 401(k) Plan with Company Match
- Advancement opportunities; the employer promotes from within
- Paid on-the-job training to enhance your skills
- Supportive and collaborative work environment focused on customer satisfaction

What to Expect (Job Responsibilities):
- Answer telephones and direct calls to the appropriate branch, department, or person
- Schedule estimates, inspections, set up new services, and manage callbacks
- Resolve customer service issues and process customer emails
- Provide administrative support to the department, including processing mail and marketing materials
- Participate in the development of new programs and training for employees

What is Required (Qualifications):
- High School Diploma or equivalent preferred
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Professional communication skills (both verbal and written)
- Ability to live within a reasonable commuting distance to the corporate office
- Physical ability to occasionally lift and/or move up to 25 pounds

How to Stand Out (Preferred Qualifications):
- Experience in customer service or a related field
- Familiarity with the pest control industry or maintenance services
- Strong organizational skills and attention to detail
- Ability to work modified shifts, including evenings and weekends
- Proficiency in data compilation and administrative tasks

#PestControl #CustomerService #CareerOpportunity #TrainingProvided #AdvancementOpportunities

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