Customer Service Representative (Hybrid - Remote)

Orkin; Lodi (CA); Remote; Full time

Job summary

Orkin is seeking a customer service representative in Lodi, California. The role includes answering calls, scheduling services, and providing administrative support. Ideal candidates should possess a high school diploma and strong communication skills, with opportunities for advancement and comprehensive benefits offered.

Benefits

Comprehensive benefits including Medical, Dental & Vision Insurance

401(k) Plan with Company Match

Paid on-the-job training

Opportunities for advancement

Qualifications

• High School Diploma or equivalent preferred.
• Experience with Microsoft Office is necessary.
• Must possess strong verbal and written communication skills.

Responsibilities

• Answer telephones and direct calls to appropriate departments.
• Schedule estimates and set up new services.
• Provide administrative support, including processing mail.

Skills

Professional communication skills

Organizational skills

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Employer Industry: Pest Control Services

Why consider this job opportunity:
- Salary up to $20.50/hour
- Comprehensive benefits including Medical, Dental & Vision Insurance
- 401(k) Plan with Company Match
- Paid on-the-job training and opportunities for advancement
- Supportive work environment focused on teamwork and collaboration
- Opportunity to make a positive impact on customer safety and satisfaction

What to Expect (Job Responsibilities):
- Answer telephones and direct calls to the appropriate branch, department, or person
- Schedule estimates, inspections, and set up new services
- Resolve customer service issues and process customer emails
- Provide administrative support, including processing mail and marketing materials
- Participate in team meetings and training programs, contributing to employee development

What is Required (Qualifications):
- High School Diploma or equivalent preferred
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Professional communication skills, both verbal and written
- Must reside within a reasonable commuting distance of the employer's corporate office
- Ability to meet physical job requirements, including lifting up to 25 pounds

How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or a related field
- Familiarity with administrative support tasks
- Ability to work flexible hours, including evenings and weekends
- Strong organizational skills and attention to detail

#PestControl #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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