Customer Service Representative (Hybrid - Remote)

Talentify.io; United States; Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading pest control services company as a Customer Service Representative. This role includes answering calls, scheduling services, and providing administrative support in a collaborative environment. With a focus on employee growth, the company offers comprehensive benefits and training to enhance your skills.

Benefits

Comprehensive benefits including Medical, Dental & Vision Insurance

401(k) Plan with Company Match

Paid on-the-job training

Advancement opportunities

Qualifications

• High School Diploma or equivalent preferred.
• Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Bilingual communication skills are a plus.

Responsibilities

• Answer incoming calls and direct them to the appropriate branch or department.
• Schedule estimates, inspections, and set up new services.
• Provide administrative support and resolve customer service issues.

Skills

Communication

Customer Service

Microsoft Office

Problem Solving

Education

High School Diploma or equivalent

Tools

CRM software

Scheduling software

Job description

Employer Industry: Pest Control Services

Why consider this job opportunity:
- Salary up to $20.50/hour
- Comprehensive benefits including Medical, Dental & Vision Insurance
- 401(k) Plan with Company Match
- Advancement opportunities; the employer promotes from within
- Paid on-the-job training to enhance your skills
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Answer incoming calls and direct them to the appropriate branch or department
- Schedule estimates, inspections, and set up new services and callbacks
- Resolve customer service issues and process customer emails
- Provide administrative support, including processing mail and marketing materials
- Develop positive working relationships with personnel across various departments

What is Required (Qualifications):
- High School Diploma or equivalent preferred
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Professional verbal and written communication skills
- Ability to commute to the corporate office as needed
- Candidates must meet physical job requirements, including occasionally lifting up to 25 pounds

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role, particularly within the pest control or service industry
- Familiarity with scheduling software or customer relationship management (CRM) tools
- Bilingual communication skills

#PestControl #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided

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