Customer Service Representative – Immediate Hire (Entry-Level)

GEM Global Events, Inc.; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career development

Team environment

Advancement opportunities

Job summary

GEM Global Events, Inc. is hiring for an Entry-Level Customer Service Representative. This is a full-time role with paid training to help you develop essential customer service skills.

No previous experience required; we're looking for friendly, outgoing individuals with a good work ethic who can communicate clearly and work well in a team. Opportunities for advancement are available.

Qualifications

• Attitude and potential prioritized over experience.
• Friendly, outgoing and comfortable speaking with people.
• Positive, professional and dependable.
• Motivated and goal-oriented.
• Strong communicator with a good work ethic.
• Willing to learn and receptive to coaching.

Responsibilities

• Welcome and assist customers with a friendly, professional approach.
• Communicate directly with customers and understand their needs.
• Answer questions and provide helpful information.
• Build strong, positive customer relationships.
• Support customer acquisition and retention efforts.
• Work toward individual and team performance goals.
• Participate in training and professional development.

Skills

Friendly

Outgoing

Good communication

Motivated

Team-oriented

Willing to learn

Job description

We’re hiring friendly, motivated, and outgoing individuals forEntry-Level Customer Service Representativepositions.

No previous experience is required.Paid training and ongoing supportare provided to help you develop the skills needed to succeed.

This opportunity is ideal forrecent graduates, first-time job seekers, career changers, and candidates looking for full-time jobs with training and advancement opportunities.

What You’ll Do

• Welcome and assist customers with a friendly, professional approach
• Communicate directly with customers and understand their needs
• Answer questions and provide helpful information
• Build strong, positive customer relationships
• Support customer acquisition and retention efforts
• Work toward individual and team performance goals
• Participate in training and professional development

What We’re Looking For

We’re more focused onattitude and potential than previous experience. The ideal candidate is:

• Friendly, outgoing, and comfortable speaking with people
• Positive, professional, and dependable
• Motivated and goal-oriented
• A strong communicator with a good work ethic
• Willing to learn and receptive to coaching
• Comfortable working in a fast-paced, team-focused environment

Experience incustomer service, retail, sales, hospitality, call centers, communications, or related fieldsis helpful butnot required.

What We Offer

• Full-time entry-level opportunities
• Paid training and ongoing coaching
• Performance-based earning potential
• Career development and advancement opportunities
• Supportive management and team environment
• Team activities and a positive workplace culture
• Opportunities to develop transferable customer service and business skills
• Potential to advance into additional departments and career paths