Customer Service Representative - Dispatch

Air Runs Services; Austin (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Air Runs Services LLC in Austin, TX seeks a motivated Customer Service Representative/Dispatcher to join our team. You will be the main contact for customer requests and serve as the communication link between customers, field technicians, and management.

The ideal candidate has prior dispatching experience in HVAC and/or plumbing and thrives in a fast-paced, customer-focused setting.

Qualifications

• Prior dispatching experience in HVAC and/or plumbing industries.
• Excellent communication and organizational skills.

Responsibilities

• Be the first point of contact for customer requests.
• Coordinate between customers, field technicians, and management.

Skills

Customer service

Dispatching experience

HVAC industry knowledge

Communication

Job description

Air Runs has been a staple in the Austin community for 20+ years. With years of experience and a passion for excellence, we have become a beacon of trust and innovation in Central Texas.

We are currently seeking a motivated and organized Customer Service Representative and Dispatcher to join our growing team. As a Customer Service Rep/Dispatcher, you will be the first point of contact for customer requests and the communication link between our customers, field technicians, and the management team. The ideal candidate will have prior dispatching experience in the HVAC and/or plumbing industries and be comfortable in a fast-paced, customer-focused environment.