Customer Service & Dispatch Specialist

Aire Serv LLC; Victoria (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Aire Serv LLC is seeking a Customer Service Representative & Dispatcher to join our team in Victoria, TX. The role focuses on handling service requests, customer calls, scheduling, and coordinating work with field staff.

We value a positive, professional attitude, strong communication, and the ability to manage multiple tasks with accuracy while maintaining company values of respect and integrity.

Qualifications

• Administrative experience preferred.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Positive attitude.
• Team player who can work independently.
• General computer knowledge, including Microsoft Office.
• Typing skills are a plus.

Responsibilities

• Receive incoming calls in a professional and courteous manner.
• Scheduling appointments.
• Assigning daily work/calls to other team members.
• Perform marketing and sales functions to sell additional work and earn business.
• Complete work orders, return customer calls and respond to customer complaints.
• Maintain office services by organizing office operations and procedures, and preparing and reviewing purchase orders.
• Perform other duties as needed which may include cross-training in related positions

Skills

Communication skills

Detail-oriented

Data entry

Typing

Administrative experience

Microsoft Office

Team player

Customer focus

Job description

Aire Serv LLC is seeking a Customer Service Representative & Dispatcher to join our team in Victoria, TX. The role focuses on handling service requests, customer calls, scheduling, and coordinating work with field staff.

We value a positive, professional attitude, strong communication, and the ability to manage multiple tasks with accuracy while maintaining company values of respect and integrity.