Customer Service Representative - Call Center

PrideStaff; United States; On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical benefits

Dental and Vision Plan Options

Short-term Disability

401(k) Retirement Plan

Holiday Pay

Job summary

PrideStaff is seeking a Customer Service Representative - Call Center in Grand Prairie, TX. The role offers a first shift, Monday-Friday, with potential for full-time, 8:00-5:00. Compensation ranges from $17.00 to $19.50 per hour.

You will handle inbound calls, convey product knowledge, and resolve customer concerns while maintaining accurate data entry and effective communication. Join PrideStaff to support a top employer and enjoy benefits.

Qualifications

• Handle inbound calls with professionalism.
• Demonstrate strong product and service knowledge.
• Resolve customer concerns and complaints promptly.
• Research solutions using multiple resources.
• Communicate clearly both verbally and in writing.
• Accurate data entry and typing skills.

Responsibilities

• Professionally answer inbound calls from customers.
• Demonstrate product and service knowledge.
• Resolve customer concerns and complaints.
• Research solutions utilizing multiple resources.
• Effective written and verbal communication skills necessary.
• Strong computer skills including data entry/typing.

Skills

Inbound calls

Product knowledge

Resolve concerns

Research solutions

Effective communication

Data entry

Job description

Customer Service Representative - Call Center

Shift/Hours: Monday-Friday (Potential for full-time), first shift, 8:00-5:00 PM

PayRange: $17/hr-$19.50/hr

Location: Grand Prairie TX 75050

We are thrilled to announce a new Customer Service Representative opportunity! PrideStaff, a nationally recognized staffing company, has been given the chance to assist a top employer. Are you currently working but looking to explore new Customer Service Representative- Call Center opportunities? Do you need a fresh start in your career?

Customer Service Representative Job Duties and Requirements:

• Professionally answer inbound calls from customers.
• Demonstrate product and service knowledge.
• Resolve customer concerns and complaints.
• Research solutions utilizing multiple resources.
• Effective written and verbal communication skills necessary.
• Strong computer skills including data entry/typing.

Benefits of working with PrideStaff:

• Medical, Rx, and Wellness Benefits
• Dental and Vision Plan Options
• Short-term Disability
• 401(k) Retirement Plan
• Holiday Pay

Join Us.

PrideStaff Company Overview

PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable employment market insights and resources to support you on your career journey. We have assisted tens of thousands of individuals in finding exceptional career growth opportunities over the years. At PrideStaff, we prioritize building relationships and advocating for you with our network of employers nationwide. Our recruiters are committed to guiding you with career tools and resources.

Compensation / Pay Rate (Up to): $17.00 - $19.50 Per Hour