Customer Service Representative (Billing)

CXCENTRODECONTACTO; Claussville (PA); On-site; USD 11,000 - 13,000; Full time

Job summary

The Monterrey-based healthcare company is hiring for an Administrative / Customer Service role. You will communicate with healthcare providers, follow up on documentation, help resolve billing-related issues, and ensure information stays accurate and up to date.

The position is on-site, Monday to Friday, 6:00 AM to 3:00 PM. English proficiency at C1 or above is required. Salary is 19,000 MXN per month plus 10% grocery vouchers (1,900 MXN).

Qualifications

• Excellent customer service and communication skills.
• English C1 or above required.
• Strong attention to detail and organization.
• Good time management and multitasking in a fast-paced setting.
• Experience in administrative, customer service, billing or healthcare is a plus.

Responsibilities

• Communicate with healthcare providers and patients as needed.
• Follow up on documentation and ensure information is accurate.
• Help resolve billing-related issues and maintain up-to-date records.

Skills

Customer service

Communication

English C1

Attention to detail

Organization

Time management

Multitasking

Administrative experience

Billing experience

Healthcare experience

Job description

WE’RE HIRING! | Administrative / Customer Service Role

Are you someone with strong English communication skills who enjoys helping people, staying organized, and keeping things moving?

We’re looking for a Customer Service-oriented professional to join a company in the healthcare industry in Monterrey!

What is the role about?

This is an administrative position where you’ll communicate with healthcare providers, follow up on documentation, help resolve billing-related issues, and make sure information is accurate and up to date.

What we’re looking for:

• Excellent customer service & communication skills
• English C1 or above - MUST HAVE
• Strong attention to detail
• Good organization and time management
• Ability to multitask and work in a fast-paced environment
• Previous administrative, customer service, billing, or healthcare experience is a plus

Location: Monterrey - On-site

Monday-Friday

6:00 AM - 3:00 PM

$19,000 MXN monthly + 10% grocery vouchers ($1,900 MXN)

If you’re looking for a stable Monday-to-Friday opportunity where you can use your English and grow your experience in the healthcare industry, this could be a great fit for you!