Administrative & Billing Assistant Bilingual

Convenient Distributor; Medley (FL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Job summary

Convenient Distributor in Medley, Florida is seeking a highly organized Administrative & Billing Assistant to support daily operations. The ideal candidate will handle invoicing, customer interactions, and various administrative tasks, requiring fluency in both English and Spanish. Compensation starts at $20.00 per hour, based on experience.

This position also involves tracking deliveries, managing records, and providing excellent customer service. The role is perfect for someone who is professional, proactive, and capable of multitasking in a fast-paced environment.

Qualifications

• Fluent in both English and Spanish, capable of handling written and verbal communication.
• Experience in billing, customer service, or administrative support roles.
• Strong attention to detail and the ability to multitask.

Responsibilities

• Create and process invoices based on delivery receipts.
• Answer incoming phone calls and assist customers professionally.
• Track deliveries and coordinate with the logistics team.

Skills

Fluent in English and Spanish (written and verbal)

Previous experience in billing, customer service, or administrative support

Strong organizational and time-management skills

Professional communication and customer service skills

Proficient with Microsoft Office (Excel, Outlook, Word)

Tools

QuickBooks Online

Job description

Benefits

• Paid time off

Position Summary

We are seeking a highly organized and detail-oriented Administrative & Billing Assistant to support our daily operations. This position is responsible for preparing invoices, assisting customers over the phone and email, following up on accounts receivable, and providing general administrative support.

The ideal candidate is patient, professional, proactive, and comfortable handling multiple tasks in a fast-paced environment.

Key Responsibilities

• Create and process invoices based on delivery receipts, photographs, and supporting documents.
• Answer incoming phone calls and assist customers professionally.
• Monitor and follow up on outstanding customer balances.
• Send statements, payment reminders, and collections follow-ups.
• Prepare and send delivery receipts and supporting documentation.
• Track deliveries and coordinate with the logistics team.
• Prepare quotations, estimates, and proforma invoices.
• Maintain accurate customer records and documentation.
• Manage email communications with customers and vendors.
• Provide general administrative support to management and operations.
• Communicate effectively with customers in both English and Spanish.

Qualifications

• Fluent in English and Spanish (written and verbal).
• Previous experience in billing, customer service, administrative support, or a related role.
• Strong organizational and time-management skills.
• Excellent attention to detail and accuracy.
• Ability to multitask and prioritize responsibilities.
• Professional communication and customer service skills.
• Proficient with Microsoft Office (Excel, Outlook, Word).
• Ability to work independently and take initiative.

Preferred Qualifications

• Experience with QuickBooks Online.
• Experience in wholesale distribution, logistics, transportation, or export businesses.
• Familiarity with invoices, delivery receipts, shipping documents, and customer account management.

Desired Traits

• Patient and professional when dealing with customers.
• Positive attitude and strong work ethic.
• Reliable and dependable.
• Problem-solver with a proactive mindset.
• Comfortable working in a fast-paced environment.
• Team-oriented with excellent communication skills.

Compensation

Starting at $20.00 per hour, based on experience and qualifications.