Customer Service Representative/Admin

Rogers Group Inc.; Tuscumbia (AL); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

HSA

Life insurance

AD&D insurance

401(k) with company match

Short- and long-term disability

Paid holidays

Paid vacation after 180 days

Merit increases

Career growth

Job summary

Rogers Group, Inc. is seeking a Customer Service Representative I/Admin Support I to support the Tuscumbia and Red Bay quarries in Alabama. This role reports to the Area Controller and requires a strong work ethic and proactive problem solving to meet the organization’s needs.

The position includes front desk duties, order entry, invoicing, procurement input, and coordination with sales and accounting teams. Weekend work and overtime may be required; benefits are offered.

Qualifications

• High school diploma required.
• Experience with accounts payable, general accounting, and billing tasks preferred.
• Proficiency with Microsoft Office applications.
• Excellent customer service skills.
• Detail oriented with the ability to multi-task.

Responsibilities

• Manage Front Desk and Greet Visitors.
• Provide friendly, professional, and thorough customer service.
• Become an iProcurement Super User.
• Take and input customer orders.
• Dispatch products and material for delivery.
• Enter requisitions for purchase orders.
• Process incoming invoices from vendors.
• Promote team atmosphere at location and across the division.
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities.
• Order and maintain inventory for office and safety supplies.
• May be called upon at the discretion of Managers to perform other duties.

Skills

Excellent customer service

Detail oriented

Multi-tasking

Education

High school diploma

Tools

Microsoft Office

Job description

Rogers Group, Inc., headquartered in Nashville, is a privately held aggregates and asphalt highway construction company operating in 13 states with over 3,500 employees. RGI, established in 1908, has the distinction of being recognized as the largest privately held aggregate producer in the United States.

Rogers Group is currently seeking a Customer Service Representative I/Admin Support I to work at our Tuscumbia & Red Bay Quarries in the Alabama SMA. This position reports to the Area Controller. The successful candidate will have a strong work ethic, intuitive problem- solving skills and drive to me the organization’s needs.

Job Details:

• Wages start at $21.00, Starting wage based on verifiable experience.
• Fulltime/Permanent
• MUST be flexible to support Tuscumbia AND Red Bay locations
• Weekend work may be required
• Overtime available along with extensive medical and retirement benefits

Job Responsibilities:

• Manage Front Desk and Greet Visitors
• Provide friendly, professional, and thorough customer service
• Become an iProcurement Super User
• Take and input customer orders
• Dispatch products and material for delivery
• Enter requisitions for purchase orders
• Process incoming invoices from vendors
• Promote team atmosphere at location and across the division
• Assist in processing paperwork for corporate accounting systems such as accounts payable, payroll, etc.
• Assist sales staff with customer service responsibilities
• Order and maintain inventory for office and safety supplies
• May be called upon at the discretion of Managers to perform other duties

Qualifications:

• High school diploma required
• Prior experience with accounts payable, general accounting, and billing related tasks – preferred
• Proficiency with Microsoft Office applications
• Excellent customer service skills
• Detail oriented with a high degree of accuracy with the ability to multi-task

Rogers Group provides extensive benefits, strong compensation, and a safe, drug-free working environment.

As a Rogers Group employee, you will have access to our competitive company perks, including:

• Medical, Dental, Vision Insurance plus Health Savings Account with annual company contribution.
• Company provided Group Life and Accidental Death & Dismemberment insurance.
• Retirement 401(k) with company contribution and match at one year of service.
• Company provided Short- and Long-Term Disability.
• Paid Holiday’s including Christmas shutdown between Christmas and New Years Day.
• Paid vacation is available after 180-day probationary period and accrued based on years of service.
• Annual performance-based merit increases.
• Career growth/advancement opportunities.

RGI EEO Statement

It is the policy of Rogers Group, Inc. to recruit, hire, and promote individuals based on demonstrated merit and qualifications. We are committed to providing a work environment that is free from discrimination, harassment, and retaliation as protected by applicable federal, state, or local laws.