Customer Service Representative

The Juris Agency; Williston (ND); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Career Growth Opportunities

Job summary

The Juris Agency is looking for a motivated Customer Service Representative to join our team on a part-time basis in Williston, ND. The position offers 16-36 hours per week and focuses on delivering a positive experience for potential and existing customers.

As a strong communicator and organized team player, you will handle inquiries about coverage, billing, claims and products, while supporting agency operations and welcoming customers with professionalism.

Qualifications

• Excellent customer service and communication skills.
• Organized and detail-oriented.
• Self-motivated and dependable.
• Works well as part of a team.
• Wants to grow professionally and contribute to the agency's success.

Responsibilities

• Provide excellent customer service to potential and existing customers
• Respond to customer questions about coverage, billing, claims and products
• Follow established agency processes and procedures
• Process changes to existing accounts and policies
• Handle daily administrative tasks that support the agency owner and office operations
• Help create a welcoming, responsive and professional customer experience
• Answer the telephone and assist customers with billing and policy questions

Skills

Customer service

Communication skills

Organized

Team player

Self-motivated

Job description

Job Description

We’re looking for a motivated, dependable Customer Service Representative to join our agency team.

This is a part-time position offering 16-36 hours per week

This role is a great fit for someone who enjoys helping people, staying organized and creating a positive experience for both potential and existing customers. If you are a strong communicator, a team player and someone who takes pride in doing things the right way, we’d love to connect with you.

Benefits

Career Growth Opportunities###

Responsibilities

• Provide excellent customer service to potential and existing customers
• Respond to customer questions about coverage, billing, claims and products
• Follow established agency processes and procedures
• Process changes to existing accounts and policies
• Handle daily administrative tasks that support the agency owner and office operations
• Help create a welcoming, responsive and professional customer experience
• Answer the telephone and assist customers with billing and policy questions

Requirements

• Has excellent customer service and communication skills
• Is organized and detail-oriented
• Is self-motivated and dependable
• Works well as part of a team
• Wants to grow professionally and contribute to the success of the agency
• This position can grow into a sales opportunity