Customer Service Representative

FIVE HANDS CONSULTANTS INC; Waukesha (WI); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Employee discounts

Training & development

Job summary

FIVE HANDS CONSULTANTS INC in Waukesha, WI is seeking a Customer Service Representative to join a growing team. This full-time role involves meeting customers in person, answering questions, and helping them find solutions that fit their needs while representing exciting, high-profile brands.

You’ll contribute to growth and deliver positive, informative experiences while working with a supportive team. 1–3 years in customer service and strong communication are ideal; travel to live events may be

Qualifications

• 1–3 years of experience in customer service, hospitality, events, or related field.
• Strong communication skills (written and verbal).
• Ability to think on your feet and stay composed under pressure.
• Organized, detail-oriented, and dependable.
• Positive attitude and team-first mindset.
• Passion for delivering standout customer experiences.

Responsibilities

• Provide friendly, face-to-face customer support
• Listen to customer needs and recommend products, upgrades, or solutions
• Answer questions about pricing and services with confidence and clarity
• Meet and exceed individual and team performance goals
• Stay knowledgeable about client products and promotions
• Represent our company with professionalism and enthusiasm

Skills

Customer service

Communication

Team player

Organized

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Employee discounts
• Training & development

Job Title: Customer Service Representative

Location: Waukesha, WI

Job Type: Full-Time

Join a Growing Team!

Are you a people-person who thrives in a fast-paced, energetic environment? Do you love connecting with others and making their day better? If you’re looking for a full-time opportunity with growth potential, we’d love to meet you.

We’re expanding our team and looking for a motivated Customer Service Representative (CSR) to help us create exceptional customer experiences while representing exciting, high-profile brands.

About the Role

As a CSR, you’ll be the face of our organization—meeting customers in person, answering questions, and helping them find solutions that truly fit their needs. You’ll play a key role in driving growth while ensuring every interaction is positive, informative, and memorable.

If you enjoy working with people, hitting goals, and being part of a supportive team, this role is for you.

What You’ll Do

• Provide friendly, face-to-face customer support
• Listen to customer needs and recommend products, upgrades, or solutions
• Answer questions about pricing and services with confidence and clarity
• Meet and exceed individual and team performance goals
• Stay knowledgeable about client products and promotions
• Represent our company with professionalism and enthusiasm

What We’re Looking For

• 1–3 years of experience in customer service, hospitality, events, or a related field
• Strong communication skills (written and verbal)
• Ability to think on your feet and stay composed under pressure
• Organized, detail-oriented, and dependable
• Positive attitude and team-first mindset
• Passion for delivering standout customer experiences

Why Join Us?

• Competitive pay and benefits
• Opportunities to travel to live events (when applicable)
• Fun, collaborative team culture
• Clear advancement opportunities in customer experience and events
• Exposure to exciting, nationally recognized brands
• A chance to grow your career