Customer Engagement Representative

Vintage Alignment; Milwaukee (WI); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Competitive weekly pay

Paid training

Mentorship

Career advancement

Team-oriented workplace culture

Job summary

Vintage Alignment in Milwaukee/Waukesha is seeking a Customer Engagement Representative to build lasting relationships and deliver outstanding customer experiences on-site.

This full-time, on-site position includes hands-on training, mentorship, and clear opportunities for career advancement in a collaborative, fast-paced environment.

You will handle inquiries, provide accurate product information, and contribute to a positive team culture while maintaining precise customer records.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills.
• Ability to learn product information and company processes.

Responsibilities

• Build and maintain positive relationships with customers.
• Provide accurate information about products and services.
• Deliver exceptional customer service throughout interactions.
• Assist with inquiries, account support, and issue resolution.
• Work with the team to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company professionally with a positive attitude.

Skills

Communication

Interpersonal skills

Problem solving

Teamwork

Positive attitude

Learn quickly

Education

High school diploma or equivalent

Job description

Are you a people person who enjoys building relationships and delivering outstanding customer experiences? We're looking for an enthusiastic Customer Engagement Representative to join our growing team in Milwaukee/Waukesha area!

This is a full-time, on-site opportunity offering hands-on training, career development, and the chance to work in a collaborative, fast-paced environment. Whether you're starting your career or looking for your next opportunity, we'd love to hear from you.

What You'll Do

• Build and maintain positive relationships with new and existing customers.
• Provide accurate information about products and services while answering customer questions.
• Deliver exceptional customer service throughout every interaction.
• Assist with customer inquiries, account support, and issue resolution.
• Work closely with team members to achieve individual and company goals.
• Maintain accurate customer records and follow up as needed.
• Represent the company with professionalism and a positive attitude.

What We're Looking For

• Excellent communication and interpersonal skills.
• Friendly, confident, and customer-focused approach.
• Strong problem-solving abilities and attention to detail.
• Ability to thrive in a team-oriented environment.
• Positive attitude and willingness to learn.
• High school diploma or equivalent required.
• Previous customer service, hospitality, retail, or sales experience is helpful but not required—we provide full training.

What We Offer

• Competitive weekly pay.
• Paid training and ongoing mentorship.
• Clear opportunities for career advancement.
• Supportive, team-oriented workplace culture.
• Recognition and performance-based growth opportunities.

If you're motivated, enjoy working with people, and are ready to build a rewarding career in customer engagement, we'd love to meet you.