Customer Service Representative

Buell Fuel; Village of Afton (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Opportunities for growth and promotion

Job summary

Buell Fuel is hiring a full-time Customer Service Representative for our Afton, NY office. You will handle in-person, phone, and email support, process orders and payments, and manage account updates while maintaining friendly relationships with customers.

Ideal candidates have a high school diploma or GED and at least one year of customer service experience. Propane/heating industry experience is a plus; strong computer and communication skills are essential.

Qualifications

• High school diploma or GED is required.
• 1+ year of customer service experience is preferred.
• Experience in the fuel delivery, propane, or heating industry is a plus.
• Strong computer and communication skills are required.
• Organized, detail-oriented, and able to multitask.

Responsibilities

• Provide friendly, professional customer support in person, by phone, and by email.
• Process orders, payments, and account updates accurately.
• Handle customer inquiries and resolve issues quickly.
• Build and maintain positive customer relationships.
• Assist with accounts receivable and billing tasks.
• Monitor delivery schedules and follow up on late orders.
• Support team members and contribute to a positive office environment.

Skills

Customer service

Communication

Multitasking

Detail orientation

Education

High school diploma or GED

Tools

General computer literacy

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

General & Administrative Full Time Afton, Afton, NY, US

Salary Range: $17.00 To $20.00 Hourly

Full Time Customer Service Representative –

Join a growing, family-owned fuel company with strong values and a great team culture!
Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a Full timeCustomer Service Representative at our Aftonoffice—someone dependable, professional, and motivated to grow with us!

What You’ll Do

• Provide friendly, professional customer support in person, by phone, and by email

• Process orders, payments, and account updates accurately

• Handle customer inquiries and resolve issues quickly

• Build and maintain positive customer relationships

• Assist with accounts receivable and billing tasks

• Monitor delivery schedules and follow up on late orders

• Support team members and contribute to a positive office environment

What We’re Looking For

• High school diploma or GED (required)

• 1+ year of customer service experience (preferred)

• Experience in the fuel delivery, propane, or heating industry a plus

• Strong computer and communication skills

• Organized, detail-oriented, and able to multitask

• Self-motivated with a sense of urgency and teamwork

Job Details

• Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)

• Pay: $17.00 – $20.00 per hour (based on experience)

• Location: In person – Afton, NY

Benefits

• Paid time off

• Opportunities for growth and advancement