Customer Service Representative

Buell Fuels; Town of Afton (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Opportunities for growth and promotion

Job summary

Buell Fuels is seeking a Full Time Customer Service Representative at our Afton office in Afton, NY. The role focuses on friendly, professional support, order processing, and maintaining strong customer relationships in a busy, family-owned company.

We offer a Monday–Friday day shift with occasional Saturday hours, in-person work, and opportunities for growth within a growing fuel business serving residential and commercial customers across upstate New York.

Qualifications

• High school diploma or GED required.
• 1+ year of customer service experience preferred.
• Experience in the fuel delivery, propane, or heating industry a plus.
• Strong computer and communication skills.
• Organized, detail-oriented, and able to multitask.
• Self-motivated with a sense of urgency and teamwork.

Responsibilities

• Provide friendly, professional customer support in person, by phone, and by email.
• Process orders, payments, and account updates accurately.
• Handle customer inquiries and resolve issues quickly.
• Build and maintain positive customer relationships.
• Assist with accounts receivable and billing tasks.
• Monitor delivery schedules and follow up on late orders.
• Support team members and contribute to a positive office environment.

Skills

Communication skills

Computer skills

Multitasking

Teamwork

Self-motivation

Detail-oriented

Education

High school diploma or GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

General & Administrative Full Time Afton, Afton, NY, US

Salary Range: $17.00 To $20.00 Hourly

Full Time Customer Service Representative –

Join a growing, family-owned fuel company with strong values and a great team culture!
Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a Full time Customer Service Representative at our Afton office—someone dependable, professional, and motivated to grow with us!

What You’ll Do

• Provide friendly, professional customer support in person, by phone, and by email

• Process orders, payments, and account updates accurately

• Handle customer inquiries and resolve issues quickly

• Build and maintain positive customer relationships

• Assist with accounts receivable and billing tasks

• Monitor delivery schedules and follow up on late orders

• Support team members and contribute to a positive office environment

What We’re Looking For

• High school diploma or GED (required)

• 1+ year of customer service experience (preferred)

• Experience in the fuel delivery, propane, or heating industry a plus

• Strong computer and communication skills

• Organized, detail-oriented, and able to multitask

• Self-motivated with a sense of urgency and teamwork

Job Details

• Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)

• Pay:$17.00 – $20.00 per hour (based on experience)

• Location: In person – Afton, NY

Benefits

• Paid time off

• Opportunities for growth and advancement