Customer Service Representative

Buell Fuel; Village of Waterville (NY); Sur place; USD 23 000 - 28 000; Plein temps

Avantages offerts par ce poste

Paid time off

Opportunities for growth and ADVANCEMT

Résumé du poste

Buell Fuel is hiring a Full time Customer Service Representative for our Waterville, NY office. You will provide in-person, phone, and email support, process orders and payments, and help maintain strong customer relationships in a fast-paced fuel delivery environment.

We value reliability, clear communication, and teamwork. The role offers a Monday–Friday schedule with occasional Saturdays and a pay range of $17–$20 per hour based on experience.

Qualifications

• High school diploma or GED (required).
• 1+ year of customer service experience (preferred).
• Experience in the fuel delivery, propane, or heating industry a plus.
• Strong computer and communication skills.
• Organized, detail-oriented, and able to multitask.
• Self-motivated with a sense of urgency and teamwork.

Responsabilités

• Provide friendly, professional customer support in person, by phone, and by email.
• Process orders, payments, and account updates accurately.
• Handle customer inquiries and resolve issues quickly.
• Build and maintain positive customer relationships.
• Assist with accounts receivable and billing tasks.
• Monitor delivery schedules and follow up on late orders.
• Support team members and contribute to a positive office environment.

Connaissances

Customer service

Communication

Multitasking

Formation

High school diploma or GED

Outils

Basic computer skills

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Customer Service Representative

General & Administrative Full Time Waterville, Waterville, NY, US

Salary Range: $17.00 To $20.00 Hourly

Full Time Customer Service Representative –

Join a growing, family-owned fuel company with strong values and a great team culture!

Buell Fuel | Center State Propane is a fast-growing, family-owned business headquartered in Deansboro, NY. We deliver competitively priced propane, heating oil, diesel, and gasoline across upstate New York, serving residential, commercial, agricultural, municipal, and wholesale customers.

We’re looking for a Full timeCustomer Service Representative at our Watervilleoffice—someone dependable, professional, and motivated to grow with us!

What You’ll Do

• Provide friendly, professional customer support in person, by phone, and by email

• Process orders, payments, and account updates accurately

• Handle customer inquiries and resolve issues quickly

• Build and maintain positive customer relationships

• Assist with accounts receivable and billing tasks

• Monitor delivery schedules and follow up on late orders

• Support team members and contribute to a positive office environment

What We’re Looking For

• High school diploma or GED (required)

• 1+ year of customer service experience (preferred)

• Experience in the fuel delivery, propane, or heating industry a plus

• Strong computer and communication skills

• Organized, detail-oriented, and able to multitask

• Self-motivated with a sense of urgency and teamwork

Job Details

• Schedule: Monday–Friday, Day Shift (occasional Saturdays 8:00 AM–12:00 PM)

• Pay:$17.00 – $20.00 per hour (based on experience)

• Location: In person – Waterville, NY

Benefits

• Paid time off

• Opportunities for growth and advancement