Customer Service Representative

Direct Staffing Inc; Largo (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

A staffing agency is seeking to hire a Production Technician for a well-known client in the automotive sector. This role involves providing effective assistance to stranded motorists through services like towing and tire changes. Candidates must possess bilingual skills in Spanish and have experience in customer service, particularly in call centers. Successful applicants will need to demonstrate flexibility in their schedules and a strong desire to help others, ensuring reliable and prompt attendance.

Qualifications

• 1-2 years of customer service experience, preferably in a call center.
• Ability to read maps and use internet resources for location tracking.
• Desire to help others and provide empathetic assistance.

Responsibilities

• Provide assistance to stranded motorists with services like towing and tire changes.
• Determine breakdown location and dispatch appropriate help.
• Represent established and well-known brands.

Skills

Bilingual language skills (Spanish)

Positive attitude

Schedule flexibility

Education

High School Diploma or equivalent

Tools

Basic PC knowledge

Job description

Kelly Services in partnership with Nissan is currently seeking high skilled individuals to fill Production Technician openings at the Nissan manufacturing plant located in Canton, MS.

Job Description

Requirements:

• Bilingual language skills (Spanish) is required.
• Flexible work schedule Monday through Friday (1st, 2nd, or 3rd shift; including the potential for weekend work)
• Call center or retail customer service experience.

Role and Responsibilities

• Provide
  empathetic assistance to stranded motorists centered around towing,
  jumpstarts, tire changes and vehicle exchanges 24 hours a day, 7 days a
  week
• Determine specific breakdown location, and secure appropriate dispatch service for the customer
• Represent well established and internationally known brands

Qualifications and Education Requirements

• Ability to probe calls to ascertain location and locate service provider to arrange emergency auto dispatch service nationwide
• Ability to read maps and utilize internet resources to determine customer’s location
• 1-2 years of experience in Customer Service (Call Center preferred)
• High School Diploma or equivalent
• Schedule Flexibility is a must
• Desire to help others
• Possess a positive attitude
• Regular, predictable attendance is an essential function of this job

Preferred Software Skills (please include skill level for each)

• Basic PC knowledge and ability

Additional Information

All your information is kept confidential as per EEO standards.

Why is this a great opportunity? The answer is simple…working at our client is more than a job; it’s a career. The opportunities are diverse whether you are right at the start of your career or whether you are looking for new challenges this is the job for you, so be quick and apply now!