Office Admin - Customer Service Rep

Iconic Construction LLC; Town of Fenton (NY); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

Competitive salary

IRA matching

Health, dental, and vision insurance

Paid holidays

Job summary

A leading construction firm in New York is looking for a full-time Customer Service Representative to connect clients with internal teams and drive excellence. In this role, you'll manage schedules, support project coordination, and ensure a high level of customer service. The position offers a competitive salary range of $17 to $23 per hour along with benefits like company matched IRA, health insurance, and paid holidays. Your organizational skills and teamwork will be key to exceeding client expectations.

Qualifications

• Experience in reporting, data entry, and customer service.
• Typing speed of 60 words per minute or more.
• Exceptional attention to detail and organizational skills.

Responsibilities

• Answer the main office line to provide customer support.
• Collaborate with team members and capture vital information.
• Input and manage schedules, project data, and financial aspects.

Skills

Tech-savvy

Reporting

Data entry

Customer Service

Effective communication

Attention to detail

Organizational skills

Typing speed of 60 WPM

Tools

Microsoft Office

Contractor Foreman

OneDrive

Job description

Are you ready to take your career to new heights with a role that combines customer service finesse, office organization prowess, and impactful project coordination? Welcome to Iconic Construction LLC, located in Fenton, MO. We're thrilled to present you with the opportunity to join our team as a full-time Customer Service Representative, where you'll be the bridge connecting our clients and internal teams, driving excellence every step of the way!

Picture yourself in a role that not only offers a competitive pay range of $17 to $23 per hour but also comes with a suite of company-wide benefits that include a company-matched IRA, comprehensive health, dental, and vision insurance, as well as paid holidays! Does this sound like the perfect opportunity for you? If so, keep reading to discover more!

WHAT WE'RE ALL ABOUT AT ICONIC CONSTRUCTION LLC

Iconic Construction LLC is a renowned construction company specializing in designing and building unique, personalized homes that reflect our clients' style and needs. Our mission is to deliver exceptional craftsmanship and attention to detail, guiding our clients every step of the way in their home building or remodeling journey. We foster a positive and collaborative culture, where every team member is valued and contributes to our collective pursuit of excellence.

DELVE DEEPER INTO THIS AMAZING OPPORTUNITY

Settle into a Monday through Friday schedule between 8 AM and 4:30 PM, knowing each day holds the promise of dynamic challenges and rewarding interactions. Imagine starting your day by answering the main office line, setting the tone for impeccable customer support. You'll collaborate with Estimators, Project Managers, and Foremen, capturing vital information and inputting it into Contractor Foreman Projects. You'll craft and manage schedules, communicate with sub-contractors, and keep everyone updated on project progress. Your organizational skills will shine as you input and organize essential project data and handle financial aspects. At the heart of it all, you'll be the key player in ensuring projects unfold smoothly and clients' expectations are exceeded.

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE

We're looking for a Customer Service Representative who is patient, people-oriented, highly ambitious, outgoing, and can meet the following qualifications:

• Tech-savvy with experience using Microsoft Office, Contractor Foreman, and OneDrive
• Experience in reporting, data entry, and customer service
• Typing speed of 60 WPM or more
• Exceptional attention to detail and organizational skills
• Communicates effectively and brings positivity to interactions

APPLY TODAY TO BECOME OUR CUSTOMER SERVICE REPRESENTATIVE!

Ready to be part of a team that creates construction legacies? Don't wait! Apply today for our Customer Service Representative position. Our mobile-friendly application takes just 3 minutes to complete. Seize this opportunity to elevate your career journey with Iconic Construction LLC. Your next adventure starts here!