Customer Service Representative

Iconic Kitchen & Bath; Fenton (MO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

IRA contributions

Health, dental, and vision insurance

Paid holidays

Collaborative environment

Job summary

Iconic Construction LLC in Fenton, MO seeks a full-time Customer Service Representative to support project teams and clients. You will answer calls, coordinate with estimators and PMs, and manage schedules while ensuring accurate data entry into Contractor Foreman and OneDrive.

The role emphasizes strong communication, 60 WPM typing, and meticulous organization, with a Monday–Friday 8:00 AM–4:30 PM schedule and competitive hourly pay in a benefits-rich environment.

Qualifications

• Experience in customer service and coordinating with Estimators, Project Managers and Foremen.
• Strong data entry and organizational skills.
• Typing speed of 60 WPM or more.
• Proficient with Microsoft Office suite.

Responsibilities

• Answer the main office line and set the tone for the day with outstanding support.
• Coordinate with Estimators, Project Managers and Foremen and enter information into systems.
• Manage schedules and keep subcontractors in the loop; update stakeholders on progress.
• Organize vital project data and assist with financial tasks to move projects forward.

Skills

Microsoft Office

Contractor Foreman

OneDrive

Typing 60 WPM

Customer service

Tools

Contractor Foreman

OneDrive

Microsoft Office

Job description

Iconic Construction, LLC. as a full-time Customer Service Representative in Fenton, MO. This is your chance to join a team that specializes in designing and building unique, personalized homes while enjoying competitive pay of $17 to $23 per hour.

We Also Offer Great Benefits, Such As

• Company-matched IRA contributions
• Comprehensive health, dental, and vision insurance
• Paid holidays
• Positive, collaborative environment

You will enjoy a consistent Monday through Friday schedule, working from 8:00 AM to 4:30 PM. Each workday brings new opportunities to connect with clients and support the team, all while maintaining a healthy work-life balance.

YOUR DAY-TO-DAY AS OUR CUSTOMER SERVICE REPRESENTATIVE

As a Customer Service Representative, you will start by answering the main office line, setting the tone for the day with outstanding customer support. You will coordinate closely with Estimators, Project Managers, and Foremen, capturing important information and entering it into Contractor Foreman Projects. You will be managing and crafting schedules, keeping sub-contractors in the loop, and updating all stakeholders on project progress. Your day will unfold with organizing vital project data, handling financial tasks, and ensuring projects move forward smoothly. Through every interaction, you will be the key link between clients and teams, helping to exceed expectations and drive project success.

Here\'s What We Need From You

• Tech-savvy with experience using Microsoft Office, Contractor Foreman, and OneDrive
• Experience in reporting, data entry, and customer service
• Typing speed of 60 WPM or more
• Exceptional attention to detail and organizational skills
• Patient, people-oriented, highly ambitious, and outgoing
• Effective communication skills

About Us

Iconic Construction LLC is a renowned construction company specializing in designing and building unique, personalized homes that reflect our clients' style and needs. Our mission is to deliver exceptional craftsmanship and attention to detail, guiding our clients every step of the way in their home-building or remodeling journey. We foster a positive and collaborative culture, where every team member is valued and contributes to our collective pursuit of excellence.

Salary: $17 - $23 per hour