Customer Service Representative

7-Eleven; Town of Clifton Park (NY); On-site; USD 30,000 - 35,000; Part time

Job summary

A convenience store chain in Clifton Park is looking for a Customer Service Representative for evenings and overnights. The role emphasizes exceptional customer service while managing the Point of Sale (POS) system and maintaining store appearance and safety standards. Successful candidates will be friendly, knowledgeable about products, and able to suggestively sell items to enhance customer satisfaction and loyalty. This role is vital for ensuring customers leave with a positive impression of the store.

Qualifications

• Friendly demeanor and ability to assist customers with purchases.
• Knowledge of handling a Point of Sale (POS) system.
• Ability to adhere to federal and local regulations regarding product sales.

Responsibilities

• Provide positive customer service by greeting customers.
• Operate the POS system and manage customer lines.
• Maintain product knowledge and uphold company standards.

Skills

Customer service skills

Communication skills

Sales ability

Knowledge of products/services

Job description

Overview

Speedway - Customer Service Representative - Evenings & Overnights. Specializes in providing outstanding service to customers while running a register and working on the sales floor; ensures that items meet the required stock levels and presentation standards; and that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales; makes effort to ensure that customers leave with a good impression of the Company and are likely to return.

Responsibilities

• Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase.
• Runs a Point of Sale (POS) system and monitors customer lines to expedite the sales process; interrupts all other activity when customer service is needed.
• Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions.
• Adheres to federal, state, and local regulations and prohibits the sale of age-restricted products to individuals under the minimum age requirement.
• Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to.
• Plus many more job responsibilities.