Speedway - Customer Service Representative

7-Eleven; Town of Queensbury (NY); On-site; USD 19,000 - 28,000; Full time

Job summary

A convenience store chain is seeking a Customer Service Representative in Town of Queensbury, NY. This role emphasizes outstanding customer service while managing a register and maintaining stock levels. Responsibilities include greeting customers, processing sales efficiently, and ensuring compliance with cleanliness and safety standards. Ideal candidates should possess strong customer service skills and be knowledgeable about the products offered. Open availability is preferred for this position, offering a dynamic work environment.

Qualifications

• Strong customer service skills to provide positive experiences.
• Ability to operate the Point of Sale (POS) system efficiently.
• Knowledge of company products and services.

Responsibilities

• Greets each customer in a friendly manner and assists with purchases.
• Runs the POS system and expedites the sales process.
• Ensures product availability and adherence to cleanliness standards.
• Adheres to federal, state, and local regulations, including age-restricted product sales rules.
• Promotes company programs and ensures standards are followed.
• Performs additional responsibilities as needed.

Skills

Customer service orientation

Point of Sale (POS) operation

Product knowledge

Job description

Speedway - Customer Service Representative - “Open Availability" preferred!

Position Overview:

• Specializes in providing outstanding service to customers while running a register and working on the sales floor.
• Ensures that items meet the required stock levels and presentation standards.
• And that cleanliness and safety standards are met or exceeded; greets customers in a friendly manner and suggestively sells products to help increase sales.
• Makes an effort to ensure that customers leave with a good impression of the Company and are likely to return.

Responsibilities:

• Provides positive, personalized customer service by greeting each customer in a friendly manner, assisting with purchases, suggestively selling, and making sure products are available for purchase.
• Runs a Point of Sale (POS) system and monitors customer lines in order to expedite the sales process; interrupts all other activity when customer service is needed.
• Maintains knowledge of products and services offered by the Company and knows how to complete associated transactions.
• Adheres to federal, state, and local regulations and prohibits the sale of age-restricted products to individuals under the minimum age requirement.
• Takes an active role in promoting programs introduced by the Company; ensures established standards are adhered to.
• Plus many more job responsibilities.