Customer Service Representative

Rocha Controls; Tampa (FL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Short-term Disability

Long-term Disability

Life Insurance

AD&D

Accident Insurance

Critical Illness Insurance

Health Savings Account

Flexible Spending Account

Employee Assistance Program

401k

Paid holidays

Paid vacations

Apprenticeship program

Growth opportunities

Job summary

SmartRecruiters, Inc. is seeking an organized administrative professional to join our office team in Tampa. The role emphasizes excellent customer service, data entry, and reliable coordination of daily tasks. You will support field operations and billing with strong written communication.

The ideal candidate has solid computer skills, proficiency in Microsoft Office, and the ability to multitask under pressure while maintaining accuracy and professionalism.

Qualifications

• Strong computer and internet skills.
• Proficiency with Microsoft Office (Word/Excel/Outlook).
• Detail-oriented and well organized.
• Ability to handle multiple tasks under pressure.
• Excellent written communication skills.

Responsibilities

• Perform general office clerical duties.
• Handle heavy inbound client communication.
• Extensive data entry in-house and on internet.
• Schedule and organize field workload.
• Database management.
• Billing.

Skills

Client communication

Organization

Attention to detail

Overtime capability

Professional writing

Tools

Microsoft Word

Microsoft Excel

Outlook

Data entry systems

Job description

Job Description

Looking for a someone that has a great personality, self motivated, multi task,organized, hard-working individual with the ability to work well under pressure. Candidate must have exceptional customer service, organizational and computer skills.

What We Offer You

• Medical
• Dental
• Vision
• Short Term Disability
• Long Term Disability
• Life- Basic and Voluntary
• AD&D- Basic and Voluntary
• Accident Insurance
• Critical Illness Insurance
• Hospital Confinement Indemnity Insurance
• Health Savings Account
• Flexible Spending Account
• Employee Assistance Program
• 401k
• Paid holidays and paid vacations
• Company paid apprenticeship program
• Growth opportunities

General Office Clerical Duties

• General Office clerical duties
• Heavy inbound client communication
• Extensive data entry in-house and on internet
• Scheduling and Organizing Field Work Load
• Database management.
• Billing

Qualifications

• Computer and internet savvy
• Knowledge of Microsoft Office Programs (Word, Excel, Internet Explorer, Outlook)
• Well organized and detail oriented
• Ability to work overtime
• Well spoken for professional client communication
• Exceptional writing skills utilizing good grammar and spelling

All your information will be kept confidential according to EEO guidelines.