Customer Service Representative

TPI Global Solutions; Tallahassee (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service organization is seeking a Customer Service Representative for a 3-month contract in Miccosukee, Florida. The role requires answering calls from high school and college students regarding Florida scholarships and grants. Candidates should have a high school diploma, possess calmness under pressure, and be comfortable with computers. This 40-hour per week position offers potential for contract renewal in the next fiscal year.

Qualifications

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus.

Responsibilities

• Answer calls from Florida high school and college students concerning scholarships and grants.

Skills

Calmness under pressure

Computer proficiency

Customer support experience

Education

High school diploma or equivalent

Job description

Job Title: Customer Service Representative

Duration: 3-month contract with high possibility for extension

Location: Miccosukee, FL - Onsite

The position is 40 hours per week, Monday through Friday from 8 AM to 5 PM.

Short Description:

• Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).

Knowledge, Skills and Abilities:

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus