Customer Service Specialists - Tallahassee, FL

STI; Tallahassee (FL); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

STI is seeking Customer Service Specialists to handle calls from Florida high school and college students about Florida scholarships and grants. The role supports students by answering questions and guiding them through available aid options as the program renews for the next fiscal year.

The position emphasizes courtesy, clear communication, and reliable tenure to maintain consistent service levels throughout peak periods. Training will cover topical aid programs and Florida-specific processes.

Qualifikationen

• High school diploma or GED required.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus.
• Must have strong job tenure.

Kenntnisse

Calm under pressure

Computer proficiency

Customer service experience

Strong job tenure

Effective communication

Ausbildung

High school diploma or GED

Tools

Computers

Jobbeschreibung

Customer Service Specialists needed to answer calls from Florida high school and college students concerning Florida scholarships and grants. (This will renew for next fiscal year).

Knowledge, Skills And Abilities

• High school diploma, general education degree, or equivalent.
• Ability to stay calm when customers are stressed or upset.
• Comfortable using computers.
• Experience working with customer support a plus
• Must have strong job tenure