Customer Service Representative

Net2Source (N2S); Superior (WI); On-site; USD 20,664 - 22,041; Full time

Job summary

A staffing solutions agency in Superior, WI is seeking an Entry-Level Administrative and Customer Service Representative. The ideal candidate will have 1-3 years of experience in an office or customer service role, demonstrate strong problem-solving skills, and proficiency in Microsoft Office Suite. Responsibilities include administrative tasks and delivering exceptional customer service in a fast-paced environment. Competitive hourly pay rate offered for this contract position.

Qualifications

• 1-3 years’ experience in an office administration or customer service role.
• High energy and enthusiastic with a desire to provide exceptional customer service.
• Keen attention to detail and ability to maintain confidentiality.

Responsibilities

• Administrative work requiring initiative and a positive professional demeanor.
• Respond quickly and efficiently in a dynamic environment.
• Act as a trusted advisor who is resourceful and creative.

Skills

Relationship and Interpersonal Skills

Adaptability and Flexibility

Customer Service

Problem Solving Skills

Microsoft Office Suite (Word and Excel)

Communication Skills

Job description

Net2Source (N2S) provided pay range

This range is provided by Net2Source (N2S). Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$15.00/hr - $16.00/hr

Job Description

Shift Timings: 7.45 AM to 4.15 PM

Knowledge, Skills & Abilities

• Core competencies Relationship and Interpersonal Skills, Adaptability and Flexibility, Customer Service.
• 1-3 years’ experience in an office administration role or customer service role.
• Must have the ability to manage and prioritize across multiple areas and issues.
• High energy and enthusiastic with a desire to provide an exceptional customer service experience.
• Demonstrated problem solving skills.
• Proficiency in Microsoft Office Suite (Word and Excel) is required.
• Ability to create and innovative effective solutions to challenges.
• Maintain the integrity of the company brand and protect the company’s reputation in interactions with guests, employees and contractors.
• Possess keen attention to detail and has the ability to maintain confidentiality at all times.
• Significant communication skills; written and verbal skills both in-person and on the telephone.

Scope

• Administrative work requiring initiative and positive professional demeanor.
• Respond quickly and efficiently in a dynamic environment.
• Be seen as a trusted advisor who is resourceful and creative as this role is often faced with challenges that require immediate attention, assessment, action plans and execution.

Seniority level

Entry level

Employment type

Contract

Job function

Administrative and Customer Service

Industries

Chemical Manufacturing, Manufacturing, and Agricultural Chemical Manufacturing

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