Customer Service Representative

Insight Global; Plymouth (Luzerne County); On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Vision insurance

Medical insurance

401(k)

Job summary

A customer service solutions provider is seeking an entry-level Customer Service Representative in Plymouth, Luzerne County. Responsibilities include communicating with customers via phone, email, and chat, providing product information, and collaborating with internal teams. The ideal candidate should have 1-3 years of experience, excellent phone etiquette, and strong communication skills. The position offers a pay range of $16.00/hr - $18.00/hr along with additional benefits such as vision insurance and 401(k).

Qualifications

• 1-3 years of relevant experience required.
• Excellent phone etiquette and strong verbal, written, and interpersonal skills are essential.
• Ability to multi-task, organize, and prioritize work effectively.

Responsibilities

• Communicate with customers via phone, email, and chat.
• Provide knowledgeable answers about product, pricing, and availability.
• Collaborate with internal departments to meet customer needs.
• Perform data entry in various platforms.

Skills

Excellent phone etiquette

Strong verbal communication skills

Strong written communication skills

Interpersonal skills

Multi-tasking

Organizational skills

Prioritization

Job description

This job is posted by Insight Global. Your actual pay will depend on your skills and experience — discuss with your recruiter to learn more.

Base pay range

$16.00/hr - $18.00/hr

Responsibilities

• Communicate with customers via phone, email, and chat
• Provide knowledgeable answers about product, pricing, and availability
• Collaborate with internal departments to meet customer needs
• Perform data entry in various platforms

Qualifications

• 1-3 years of relevant experience
• Excellent phone etiquette and strong verbal, written, and interpersonal skills
• Ability to multi-task, organize, and prioritize work effectively

Seniority level

• Entry level

Employment type

• Contract

Job function

• Customer Service

Industries

• Insurance

Referrals can increase your chances of interviewing at Insight Global by 2x.

Additional benefits

Vision insurance, medical insurance, 401(k)

This job posting is active.