Customer Service Representative

Hardy-Diagnostics; Springboro (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

ESOP

Profit sharing

401k matching

Health insurance

Job summary

Hardy Diagnostics in Springboro, OH is seeking a dedicated Customer Service Representative-Bilingual for a full-time, Mon-Fri 12pm-5pm shift. You will handle inquiries, provide product availability, pricing, and delivery information, and coordinate with sales to update customers.

Advanced MS Word/Excel skills and prior customer service are preferred; a high school diploma or GED is required. We offer ESOP, profit-sharing, 401k matching, and comprehensive benefits in a supportive environment.

Qualifications

• High school diploma or GED required.
• Prior customer service experience preferred.
• Advanced skills in Microsoft Word and Excel.

Responsibilities

• Provide customers with product availability, pricing, and delivery information.
• Respond to general inquiries from customers and inform sales personnel of updates.
• Prioritize tasks and manage time to complete day-to-day duties.

Skills

Bilingual

Customer service

Communication skills

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

We are looking for another dedicated person to join us. We have an immediate opening for a full time Customer Service Representative-Bilingual (Monday-Friday 12pm-5pm) at our facility in Springboro, OH. If you have a passion for excellence then we'd like to talk to you.

The Customer Service Representative provides customers with product availability, pricing, and delivery information; responds to general inquiries from customers; calls customers and sales personnel to provide updated information; manages time properly and prioritizes responsibilities to complete day-to-day tasks; takes on any additional functions related to customer service; adheres to high ethical standards of business in all aspects of the job, but especially toward customers. Advanced level skills in Microsoft Word and/or Excel as well as previous customer service experience strongly preferred. Minimum requirements include a high school diploma/GED.

We offer a wide range of educational and training opportunities to our co-workers as well as a full line of benefits, including profit-sharing, 401k matching, low health insurance premiums, and a pleasant working environment. Our employees eventually become owners through our Employee Stock Ownership Plan (ESOP).

The dedication and skill of the people who work here have resulted in remarkable success--Inc. Magazine has recognized us as one of the “Fastest Growing Private Companies in America.” In addition, we are a “Fit Friendly” business as certified by the American Heart Association and a “Green Business” as certified by the County of Santa Barbara. In 38 years, Hardy Diagnostics has never had a year of declining sales or an unprofitable year. Join our team and grow along with us!

Hardy Diagnostics is an Equal Opportunity Employer: Minorities / Females / Veterans / Disability

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.