Customer Service Representative

Hardy Diagnostics; Springboro (OH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

ESOP

Profit sharing

401k match

Low health insurance premiums

Pleasant working environment

Job summary

Hardy Diagnostics in Springboro, OH is seeking a full-time Customer Service Representative - Bilingual to support customers with product availability, pricing, and delivery details. You will respond to inquiries, call customers and sales staff to relay updates, and prioritize tasks to meet day-to-day needs.

Advanced skills in Word and Excel are preferred, with a high school diploma or GED required. The company offers an ESOP, 401(k) matching, profit-sharing, low health insurance premiums, and a

Qualifications

• Provides customers with product availability, pricing, and delivery information.
• Responds to general inquiries from customers; calls customers and sales personnel to provide updated information.
• Manages time properly and prioritizes responsibilities to complete day-to-day tasks.

Responsibilities

• Adhere to high ethical standards toward customers and company.
• Handle bilingual customer interactions as required.
• Support related customer service functions as needed.

Skills

Customer service

Time management

Phone call follow-up

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

We are looking for another dedicated person to join us. We have an immediate opening for a full time Customer Service Representative-Bilingual (Monday-Friday 12pm-5pm) at our facility in Springboro, OH. If you have a passion for excellence then we'd like to talk to you.
The Customer Service Representative provides customers with product availability, pricing, and delivery information; responds to general inquiries from customers; calls customers and sales personnel to provide updated information; manages time properly and prioritizes responsibilities to complete day-to-day tasks; takes on any additional functions related to customer service; adheres to high ethical standards of business in all aspects of the job, but especially toward customers. Advanced level skills in Microsoft Word and/or Excel as well as previous customer service experience strongly preferred. Minimum requirements include a high school diploma/GED.
We offer a wide range of educational and training opportunities to our co-workers as well as a full line of benefits, including profit-sharing, 401k matching, low health insurance premiums, and a pleasant working environment. Our employees eventually become owners through our Employee Stock Ownership Plan (ESOP).
The dedication and skill of the people who work here have resulted in remarkable success--Inc. Magazine has recognized us as one of the “Fastest Growing Private Companies in America.” In addition, we are a "Fit Friendly" business as certified by the American Heart Association and a "Green Business" as certified by the County of Santa Barbara. In 38 years, Hardy Diagnostics has never had a year of declining sales or an unprofitable year. Join our team and grow along with us!
Hardy Diagnostics is an Equal Opportunity Employer: Minorities / Females / Veterans / Disability

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.