Customer Service Representative

Creative Solutions Services, LLC; South Jordan (UT); On-site; USD 32,000 - 52,000; Part time

Job summary

Creative Solutions Services, LLC is seeking a Customer Service Representative for an on-site contract role in Utah. The position requires a college degree or prior contact center experience and a minimum of 1 year in customer service, sales, or call center environments.

The ideal candidate will thrive in a fast-paced, team-oriented setting, possess strong multitasking abilities, and maintain a professional, service-driven mindset focused on world-class support for financial accounts.

Qualifications

• College degree or previous contact center experience.
• Minimum of 1 year experience in customer service, sales, or call center.
• Ability to contribute in a fast-paced, team-oriented environment.
• Aptitude to multi-task and adjust quickly to change.
• Highly professional, career-driven, and committed to World-Class Service.

Responsibilities

• Handle incoming phone calls regarding various service inquiries on accounts
• Respond with a high degree of accuracy and efficiency
• Consistently meet key department performance metrics
• Provide functional support for Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries

Skills

Customer service

Call center experience

Team oriented

Multi-tasking

Professionalism

Education

College degree

Job description

At-a-Glance:

Are you ready to build your career by joining a global financial institution? If so, our client is hiring a Customer Service Representative.

Position Type:

• Contract


• On-Site

Required:

• College degree or previous contact center experience


• Minimum of 1 year experience in customer service, sales, or call center


• Ability to contribute in a fast-paced, team-oriented environment


• Aptitude to multi-task and adjust quickly to change


• Highly professional, career-driven, and committed to World-Class Service

Preferences:

• Financial services or banking experience


• Experience handling inbound calls and account-related inquiries


• Experience with Cash Management, online banking, and mobile banking support


• Demonstrated employment stability and a record of successfully completing prior assignments

Responsibilities:

• Handle incoming phone calls regarding various service inquiries on accounts


• Respond with a high degree of accuracy and efficiency


• Consistently meet key department performance metrics


• Provide functional support for Cash Management products and services, Online and Mobile app, and general account or financial-related inquiries