Customer Service Representative

Jones Lang LaSalle; Sioux Falls (SD); Remote; USD 53,000 - 80,000; Full time

Benefits offered by this job

Wellness budget

Retirement matching

Promotion milestones

Job summary

Jones Lang LaSalle Incorporated in Sioux Falls is hiring a Customer Service Representative to turn interest into invoices. The role offers a remote-friendly structure with a salary range of $53,000–$80,000 annually and growth milestones.

Responsibilities include converting leads, negotiating pricing, and mapping buyer needs to our pitch. The team emphasizes ownership, empathy, and fast-paced collaboration to hit quarterly quotas.

Qualifications

• Knowledge of the Sioux Falls market and sales landscape.
• Ability to work under deadlines and pressure.
• Proficiency with the Kustomer platform.
• Ownership attitude with company finances.
• Experience in mid-level inside a remote role.
• Comfort in a fast-paced, empathetic environment.

Responsibilities

• Convert cold leads into signed deals in Sioux Falls, SD.
• Identify partnership angles in the local market.
• Qualify prospects to focus the sales team.
• Map buyer needs to JLL's pitch deck.
• Negotiate pricing to meet quotas.
• Use surveys and cross-selling tools to scale outbound.
• Guide partners through co-marketing activities.

Skills

Sioux Falls market

Under pressure

Ownership mindset

Empathy-led work

Remote experience

Tools

Kustomer

Job description

The job is simple to state and hard to do: a Customer Service Representative at Jones Lang LaSalle turns interest in SD into invoices. Honestly, the draw is the ownership: $53,000 - $80,000 and remote hours come standard, but the sales marketing reins are the real prize.

Key Responsibilities

• Turn cold sales marketing leads into signed deals across Sioux Falls, SD
• Hunt for partnership angles no one in Sioux Falls, SD has tried
• Qualify hard, so the mid-level team only chases real money
• Map buyer pain to Jones Lang LaSalle's pitch deck, slide by slide
• Negotiate pricing and close deals that meet or exceed quarterly quotas
• Use Customer Satisfaction Surveys and Cross-selling tools to automate and scale outbound efforts
• Walk SD partners through co-marketing they'll say yes to

What You'll Bring

• Familiarity with the Sioux Falls market and local sales marketing landscape
• Clear thinking under the kind of pressure Sioux Falls, SD deadlines bring
• Fluency in Kustomer earned the hard way, not just from a tutorial
• The kind of ownership that treats the company's money like your own
• Experience at the mid-level inside a remote role
• Comfort working in a fast-paced, empathy-led environment

Few people outside SD realize that Jones Lang LaSalle powers a surprising slice of the sales marketing infrastructure running across Sioux Falls, SD today. Our SD team treats transparency as a feature, sharing the messy middle, not just the wins.

We provide $53,000 - $80,000, a wellness budget, retirement matching, and clear milestones for moving up to the next mid-level.

Active right now, the mid-level seat has not yet found its person.