Customer Service Representative

Panhandle Diesel & Twin City Auto; Scottsbluff (NE); On-site; USD 27,000 - 42,000; Full time

Job summary

Panhandle Diesel & Twin City Auto in Scottsbluff, NE, seeks a friendly Customer Service Representative to be the first contact for clients, answering calls, scheduling appointments, processing payments, and providing general assistance in a busy service environment.

Ideal candidates demonstrate strong organizational and interpersonal skills, thrive multitasking at a welcoming front desk, maintain accurate records, and support the service team with daily admin tasks.

Qualifications

• Strong organizational and interpersonal skills.
• Ability to multitask in a customer-focused setting.
• Proficiency with basic data entry and records maintenance.

Responsibilities

• Answer calls, emails, and inquiries with professionalism.
• Schedule appointments and manage front desk operations.
• Assist customers with billing and payment processing.
• Maintain accurate records and data entry.
• Support the service team with daily administrative tasks.

Skills

Organizational skills

Interpersonal skills

Multitasking

Job description

Our Customer Service Representatives are the first point of contact for clients, playing an important role in creating a welcoming and professional environment. This position involves answering calls, managing appointments, handling payments, and providing general assistance to customers.

With strong organizational and interpersonal skills, you’ll help ensure that customer inquiries are resolved quickly and that every interaction reflects our commitment to service excellence. This role is perfect for individuals who enjoy multitasking in a customer-focused setting.

Responsibilities include:

• Answer calls, emails, and inquiries with professionalism.
• Schedule appointments and manage front desk operations.
• Assist customers with billing and payment processing.
• Maintain accurate records and data entry.
• Support the service team with daily administrative tasks.