Customer Service Representative

Mayo Clinic; San Francisco (CA); On-site; USD 134,000 - 203,000; Full time

Job summary

Mayo Clinic is seeking a Customer Service Representative in San Francisco to drive outcomes-driven growth. This role focuses on pursuing revenue, retention, and acquisition goals while maintaining Mayo Clinic’s trusted brand voice.

The position requires strong communication, CA-regulation knowledge for sales marketing, and resilience gained through 6+ years in related cycles. Expect mentorship, growth opportunities, and a dynamic team environment in the Bay Area.

Qualifications

• Excellent written and verbal communication
• CA-specific regulations knowledge for sales marketing work
• 7 years of experience in sales marketing
• Ability to say no to good ideas at the wrong time

Responsibilities

• Show up at San Francisco, CA networking nights with a reason to follow up
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Find the trust-based hook that makes San Francisco, CA prospects lean in
• Talk numbers with finance, then talk vision with prospects
• Stand up email sequences that get opened, not buried
• Stitch together a referral program Mayo Clinic customers want to share
• Carry the brand voice into every cold call and every caption

Skills

Communication skills

Sales experience

Resilience

CA regulations

Job description

Mayo Clinic pays for outcomes, trusts its Customer Service Representative team to chase them, and gives San Francisco sellers the room to swing big. For the ego-light Customer Service Representative with 5 years, Mayo Clinic answers with $134,000 - $203,000, a temporary setup, and a ladder built for climbing.

Key Responsibilities

• Show up at San Francisco, CA networking nights with a reason to follow up
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Find the trust-based hook that makes San Francisco, CA prospects lean in
• Talk numbers with finance, then talk vision with prospects
• Stand up email sequences that get opened, not buried
• Stitch together a referral program Mayo Clinic customers want to share
• Carry the brand voice into every cold call and every caption

What You'll Bring

• The judgment to say no to good ideas at the wrong time
• Excellent written and verbal communication skills
• 7 years that taught you which corners can be cut
• Knowledge of CA-specific regulations relevant to sales marketing work
• Resilience measured across 6 years of sales marketing cycles

Built in San Francisco and run on caffeine and conviction, Mayo Clinic turns messy sales marketing problems into clean, repeatable wins. We celebrate the person who asks the dumb question that saves the whole sales marketing project.

The headline reads $134,000 - $203,000; the fine print is all upside, mentorship, benefits, and freedom to grow your Accountability.

This req is fresh on our board and getting attention from the hiring team today.