Customer Service Representative

Energy Excellence Group; Salinas (CA); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Growth track

Mentor programme

Full benefits

Flexible hours

Job summary

Energy Excellence Group in Salinas, CA seeks a proactive Customer Service Representative to read markets and adjust playbooks as numbers dictate. This freelance role values ownership over busywork and offers a growth track, mentoring, and comprehensive benefits.

You will tune ad creative, mentor junior reps, translate live chat dashboards into actionable stories, and explore partnership angles. The position emphasizes data-driven storytelling and bending hours to fit your Salinas life; apply now

Qualifications

• Pattern recognition across numerous sales marketing engagements required.
• HubSpot Service Hub fundamentals plus time-management polish.
• Hands-on proficiency with HubSpot Service Hub; coaching is a plus.
• A unique perspective on Energy Excellence Group's space and vision.

Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops.
• Mentor junior reps on outreach cadence and objection handling.
• Translate Live Chat Support dashboards into stories the sales floor uses.
• Hunt for partnership angles no one in Salinas, CA has tried.
• Mine Live Chat Support data for compelling narratives that win meetings.

Skills

Pattern recognition

Coaching

Time management

HubSpot proficiency

Tools

HubSpot Service Hub

Job description

Energy Excellence Group needs a Customer Service Representative who can read a market like Salinas and rewrite the playbook when the numbers demand it. A freelance Customer Service Representative role that values ownership over busywork, pays $59,000 - $88,000, and invests in your long-term growth.

Key Responsibilities

• Tune the ad creative until the sales marketing cost-per-lead drops
• Mentor junior reps on outreach cadence and objection handling
• Translate Live Chat Support dashboards into stories the sales floor actually uses
• Hunt for partnership angles no one in Salinas, CA has tried
• Mine Live Chat Support data for the relentlessly-kind story that wins the room

What You'll Bring

• Pattern recognition earned across many sales marketing engagements
• A point of view on Energy Excellence Group's space, sharpened by your own reading
• HubSpot Service Hub fundamentals plus the Time Management polish clients notice
• Hands-on proficiency with HubSpot Service Hub, ideally paired with Coaching

Every product at Energy Excellence Group reflects the playfully-serious standards our Salinas, CA team holds itself to. We keep the Salinas, CA office quiet on Wednesdays so deep Coaching work actually gets a fighting chance.

Lead with the number, $59,000 - $88,000, then add a growth track, a mentor, full benefits, and hours that bend toward your Salinas life.

Reposted with today's stamp, the Salinas, CA opening still needs filling.

The Customer Service Representative position won't stay open forever, so make your move while it's live.