Customer Service Representative

Staffmark Group; Redlands (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Health benefits (Medical, Dental, Life + Vision)

Optional 401(k) plan

Employee discounts

Good weekly pay

Job summary

Staffmark Group is seeking a Customer Service Representative in Redlands, CA, offering $17.50 per hour for the first shift, Monday to Friday. Responsibilities include communicating with customers, generating sales quotes, and maintaining records.

The ideal candidate should possess effective communication skills, a high school diploma, and proficiency in Microsoft Office. Additionally, benefits such as health insurance, a 401(k) plan, and employee discounts are offered.

Qualifications

• Customer service experience is a plus.
• High school diploma or higher education.
• Proficiency with Microsoft Office applications needed.

Responsibilities

• Communicate with customers by email and phone.
• Generate sales quotations and enter purchase orders.
• Process requests from sales reps and distributors.
• Prepare and maintain reports and customer records.
• Make product recommendations based on customer needs.

Skills

Effective communication

Interpersonal skills

Organizational skills

Proficiency with Microsoft Office

Education

High school diploma required

College coursework or a bachelor's degree preferred

Job description

Customer Service Representative – Redlands, CA – $17.50 per hour – 1st Shift: Monday – Friday

Got People Skills? Turn Them Into Paychecks

Ready to kick off your next career move? A Customer Service Representative role offers real growth, solid pay, and a chance to help customers every day.

You’ll Rock This Job If You Have:

• Education: High school diploma required; college coursework or a bachelor’s degree (e.g., Business, Communications, Electronics, or related field) preferred.
• Experience: Customer service, inside sales, data entry, or similar experience is a plus.
• Proficiency with Microsoft Office applications.
• Effective communication and interpersonal skills.
• Organizational skills and attention to detail.

Key Responsibilities:

• Communicate with customers by email and phone, respond to questions, and provide accurate product and service information.
• Generate sales quotations and enter purchase orders into the company system; follow up on quotes and orders.
• Process requests from sales reps and distributors (e.g., literature, demos).
• Prepare and maintain reports and customer records as requested.
• Make cost-justifiable product recommendations based on customer needs.
• Become a product knowledge expert to assist customers and internal teams.
• Follow internal procedures and quality standards (including compliance with ISO 9001).
• Perform other duties as assigned.

Perks That Hit Different:

• Good weekly pay
• Health benefits (Medical, Dental, Life + Vision)
• Optional 401(k) plan
• Employee discounts

The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.